ForumDiskusija o prigovorimaQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (strana 108)

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I received a response today from Curve bank. I also spoke at length to a friend of mine who works mid level at a bank. Curve said to me that they have gone ahead with the chargeback request for 12 payments totalling £8000. They stated that they had to talk to someone at mastercard regarding the regulations and that they were interested. Nevertheless chargeback initiated. Spoke to my friend who stated that if there is any pushback then the offshore casino will have to declare themselves and the bank will have to report them to the NCA, FCA and UKGC which will go after the casinos as opposed to the vulnerable players. From a legal point there is zero that the casinos can do to players who they have defrauded and targeted. I urge everyone to read the Visa and Mastercard rules, speak to your bank and contact action fraud with the full story and get a reference number. Its up to you if you want to contact the merchants to give them an option to refund, but especially in the UK the rules are clear and in your favour.

pre 1 nedelje

Tri pitanja.


Moje prvo pitanje.

Da li je neko uspeo sa povraćajem sredstava od švedske banke? Čekao sam mesec dana na odgovor Svedbanke.

Da li je neko imao uspeha sa Grotobook/midates?


Poslednje pitanje. Možete li da izvršite povraćaj sredstava od Revolut-a ako na transakciji izričito piše „Vinzie", ako je odgovor da. Kako ćete izvršiti povraćaj sredstava za Revolut? Ne mogu da se snađem u aplikaciji.

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DynamoHarry
pre 1 nedelje

Yes - I charged back with Revolut but then they sadly closed my account. You just click the transaction I recall? Or ask on the chat.


I need help with MYDATES too! I contacted Grotobook and MyDates but they said it isn’t them and it’s a front

Westernbrother
pre 1 nedelje

No I gave the casino the opertunity to give me the deposits back from.when I requested account closure and they ignored my request and allowed me to deposit 1400£ in less than 12 hrs I played for 24hrs straight until I fell asleep in that 24hr period and £700 of total dead spins, I only ever play 1 game on any site big bass splash keeping it reel so I am very knowledgeable on how game plays. I was playing €1.05 a spin as I said €700 of dead spins so I knew something was up as I should have definetly got a bonus as the bonus extra was on

I came out of game only to find I wasn't even logged in I was seething when I logged back in the wins where so low pittance on bonus round 0.70 2.40 and 8.90 9.20. When I found out they didn't have a licence and the bank flagged these weird transactions and they never closed my account after I wrote an email telling them. I had serious health issues and suffer from. Mental heath and to shut my account straight away and they didn't. They are illegally committing a breach of their licence and I want my deposits back as they took. Money by fraudulent activities as I had blocks ony account they ignored my numerous emails after a number of attempts. I even linked the emails together with the merchants customer service that I found and they never responded either. So 5hey had their chance to rectify the situation. So it's now all of them.

Joddd
pre 1 nedelje

I totally understand your frustrations. It seems Santander has now processed your chargeback request so this should all go smoothly you just need to be patient. I dont think you will get any issues but should something come up go to your GP for the mental health side of things so its on the record so if there is any push back you can complain to the Financial Ombudsman Service who will force Santander to do the chargeback due to your vulnerability. You have three months to bring any chargeback disputes at a minimum. You need to be protected by these rogue casinos and your bank needs to protect you.

DynamoHarry
pre 1 nedelje

Iz kog razloga mislite da biste trebali biti u mogućnosti da izvršite povraćaj sredstava ako na transakciji piše Vinzie? Ili mislim, zašto uopšte postavljate pitanje...



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Loohis
pre 1 nedelje

That's handy to know as I haven't had a response from. Them as I have over 15 transaction s from grotbooks & mydate

Westernbrother
pre 1 nedelje

I am already under the mental health team.

Loohis
pre 1 nedelje

MYDATES is processed through cosmo.tech then diverted through a company called cleanpay.

Hope this helps

Westernbrother
pre 1 nedelje

Mogu li da vas pitam na kojoj stranici Visa i Mastercard propisa nalazim ove informacije?

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Renegade99
pre 1 nedelje
Ažurirano od strane autora pre 1 nedelje
Westernbrother
pre 1 nedelje

This is an interesting read, So what I get from it is all Gaming sites that are registered off shore Caracaco Costa Rica ect. Should have a merchants account for that site to except players deposits . Or am I reading this wrong? https://fastoffshore.com/offshore-bank-account-2/gaming-merchant-account/

Missdaisy
pre 1 nedelje

Thats correct, but as these are shady casinos who dont want to reveal who they are and not pay tax and not follow the UK and EU regulations they operate in the way they do. The one thing that they cant wiggle out of is the huge fines that can be imposed to them by Visa and Mastercard.

Westernbrother
pre 1 nedelje

Hvala puno, veoma je zanimljivo!

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pre 1 nedelje

Any update?

pre 1 nedelje

We have no updates for now.🤷‍♀️

Romi
pre 1 nedelje

Who were these casinos that asked you to take down this thread?

pre 1 nedelje

Da li postoji način da se nastavi sa nekim transakcijama na Revolutu koje su odbijene zbog prvobitnog izbora pogrešne opcije, kao što je prevara?

Odbijaju da osporavaju deo za otplatu, iako je u pitanju potpuno ista kompanija sa kojom su nastavili sa ostalim transakcijama.


Samo kažu isto da je njihova odluka konačna i da nije rezultat kakav sam očekivao.


Objasnio sam im nekoliko puta da nisam dobio nikakvu robu i po Visa imam pravo na spor, ali oni odbijaju.

Ažurirano od strane autora pre 1 nedelje
Automatski prevedeno:
Lucid_1337
pre 1 nedelje

You need to explain to them that there was some confusion initially. Make a formal complaint and ask them for the escalation process. In the UK we have the financial ombudsman, not sure what they have in the rest of europe. Normally a formal complaint to the bank resolves these minor issues.

pre 1 nedelje

Today I spoke to a friend of mine at great length who works for the federal government in Canada. If these casinos do not refund or settle there are allot of options available. Going to wait and see.

Westernbrother
pre 1 nedelje

Pokušao sam da im objasnim nekoliko puta, ispunio obrazac za žalbe i nakon nekoliko dana primio sam e-poštu od osobe iz Revolut-a, nastavili su sa nekim transakcijama.


Ali ostale transakcije su ignorisali i onda je u mejlu napisao da bi podrška u aplikaciji trebalo da me kontaktira u vezi ovih nekoliko transakcija koje su preostale, onda su mi odmah dali isti odgovor vrlo brzo „naša odluka je konačna, ne možemo ospori ove ma koliko mi hteli da ti pomognemo" i slične gluposti.


Takođe sam pokazao kopiju mog policijskog izveštaja sa svim transakcijama i nadležnim organima koje sam kontaktirao u vezi sa ovim kompanijama.


Možda će ovo morati da ide dalje i žalba tada 🙂

Ažurirano od strane autora pre 1 nedelje
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