I have been going through old bank statements from February I was using MyStake so through Santeda I have a couple of company’s on my statement Cleverprix* dota and frezhh limiteddigitech, the bank say it’s now too late to charge these back does anyone know who to contact with these companies ?
Hi been keeping tabs on this forum for a little while now. In regards to your Wintermdse transactions how did you get your bank to process a chargeback again.They put mine down as a scam and rejected it. How many transactions did you make with wintermdse and what were the amounts because mine total £4000 but I only made 5 transactions in total. I am waiting for a response from there investigation team but have the evidence of the gambling company denying any relationship to them and confirmed they have no connection to Wintermdse.But I obtained my deposit history which is in line with the times transactions were made to the gambling company through wintermdse. My problem with gambling company stemmed when I tried to make a withdrawal which was declined multiple times for no reason and I wasn’t receiving an answer on how to fix the issue.My bank has just been terrible in regards to this situation too and are partly to blame but also my fault too have to hold accountability. So do you think Wintermdse will try to say I bought art too considering all my deposits were minimum £500 if they don’t respond within next 2 weeks I will just go back to my banks and push for a chargeback again.Have already escalated to the financial ombudsman for the mistakes my bank have made in this situation would have only lost £500 instead of the £4000.Most painful thing is I go away in 3 weeks would be a dream to have resolved before I get on the plane.
I explained what happened to my bank(Barclays) and they opened the chargebacks. There were 18 in total, but for some reason my bank only opened 8 chargeback against them. It was for around £1800. I’ve contacted financial ombudsman too because on my declined chargeback letter it says you have 10 days to appeal it, which I did and the bank never got back to me. So I’m hoping financial ombudsman will help me. Like I said for some reason WINTERMDSE sent back 2 payments out of the 8, and they were both the lowest payments which were £50, so surely to the bank they know the company is trying to hold my bigger deposits. Pretty sure they get charged for chargebacks that’s why they decline the bigger ones and it’s just easier to send the funds back for £50. What did financial ombudsman say to you did they open a case
Which bank are you with? Barclays opened a chargeback for me against this company & they sent the funds back.
No sadly it's on a credit card so I am stuck unless I can find the company and email them
Oh so you did tell them it was gambling related? The transactions I made were made with RBS (Mastercard) via debit card and they wouldn’t chargeback any transactions as it was put down as a scam claim and they would be the ones liable and stated Mastercard don’t allow gambling chargebacks. If wintermdse don’t respond I will gather the evidence and attempt to chargeback the last 2 transactions I made under a different chargeback code which my bank should accept as the deposits didn’t reach the gambling company.Hopefully Wintermdse just say they will refund me given there is so much evidence connecting ties which both parties have denied. The financial ombudsman are reviewing my case but the process will be longer and there is more too it as my bank have done other things wrong.Even with them they probably have loyalties to the million pound companies. Would they want to hamper their relationship?
Yeah I did, but i used my normal debit card to make the transactions. Chargebacks are more hard when you use a credit card, some have advised to say you’ve bought gift cards which you haven’t received. I had a credit card too and I gambled on there and they reversed the payments as fraud reversal.
Oh I see I will have to try with my bank again in 2 weeks if wintermdse don’t get back to me.If that don’t work down to the financial ombudsman.
whos your credit card provider Barclays too? If I had used my credit card I would have 100% been protected by fraud guarantee but would never have used a credit card.
I used a vanquis Mastercard
No, that is not likely as casino payments are treated very differently then all other payments.
It almost impossible to get a chargeback on casino transactions. But since most Curacao based casinos prefer to use fake webshops for your deposits you can simply contact such a fake store and ask for a refund. Some will reply or issue a refund and others will ignore you which is fine as you do have now evidence that you reached out to the merchant which is with most creditcards mandatory before raising your case.
Gde ima volje, ima i načina, i svako ko ima dobrog savetnika u svojoj banci može se nadati pomoći.
Više je to loše obučeno osoblje u bankama. Danas se sve radi onlajn, niko se zaista ne poznaje lično, tako da ne možete da izgradite dobar poslovni odnos. Ali, po pravilu, banke žele klijente koji ne prave probleme i verovatnije će doneti novac. Prema mojim informacijama, obrada povraćaja sredstava je prilično dugotrajna, posebno ako morate da prijavite 10-15 transakcija. Zbog toga se većina banaka uzdržava od povraćaja sredstava jer to oduzima previše vremena. Nije novac banke taj koji je nestao 😉 Shodno tome, povraćaji sredstava kod kojih je ishod neizvestan se odbijaju 😉
Međutim, iz prethodnog iskustva mogu reći da postoje banke koje jednostavno naplaćuju takve transakcije kao prevare (dešava se samo jednom). Zatim, tu su i banke koje zahtevaju prijavu policiji da bi se izvršila takva povraćaja. Zatim postoje banke koje izdaju povraćaj sredstava na osnovu toga što uplata nije primljena (ovde kazino može jednostavno da podnese lažne priznanice i povraćaj sredstava se gubi).
Visa i Mastercard bi takođe morale da budu odgovorne, ali zbog velikog broja lažnih kompanija nemoguće je identifikovati jednog odgovornog...
Hello, ive read through the whole thread and found most of the companies, but do anyone have contacts for the below? Thanks in advance
Luxtel
cpwallet-cz
BP W LOADING
helpersm*AP
BP W loading is bpwallet. Always got money back from them
Thank you! I will give it a try 🙂
For others ownrwallet.com answered me within 2 hours that they would refund me also if anyone got transactions from them!
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