Rekli su sledeće i odgovorili su samo na jedan spor.
„Nismo u mogućnosti da vam obezbedimo povraćaj novca jer smo pregledali nedavne tužbe koje ste nam uputili protiv prodavaca i podneli ste više tužbi ove vrste. Ova konkretna potraživanja je istražena i identifikovana kao potencijalno lažna, što nam ostavlja bez opciju, ali ne da obradimo ovu tvrdnju i da pratimo buduće ponašanje na vašem nalogu. Zahtevali bismo da razmotrite autentičnost budućih zahteva pre podnošenja i zapamtite da se lažne tvrdnje smatraju prevarom i da će se tako tretirati.
Izvinjavamo se zbog eventualnih neprijatnosti i verujemo da će gorenavedeno pojašnjavati naš stav"
They said the following and they only really replied to one of the disputes.
"We are unable to provide you with a refund as we’ve reviewed the recent claims you have made to us against retailers and you have made multiple claims of this kind. This specific one has been investigated and identified as potentially fraudulent leaving us with no option but not to process this claim and monitor future conduct on your account. We would request that you consider the authenticity of any future claims before submitting and remember that false claims are considered as fraud and will be treated as such.
We apologise for any inconvenience caused and trust the above clarifies our position"
Automatski prevedeno: