NaslovnaForumDiskusija o prigovorimaQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (strana 245)

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pre 1 meseca

I'm in contact with donbet now as they have admitted that they are liable and responsible for all 3rd party payment processors from start to finish.

Clearly asked them if one of their merchants was not following their terms and conditions and policy which by law if your using a 3rd party merchant they must follow the same rules and policy set out by the casino are they resonible and liable and they responded yes you are absolutely correct.

Took a while for them to admit this so just waiting for their department to get back to me now so might have some luck with the casino direct.

pre 1 meseca

Jokabet’s response to my complaint arguing that they broke their own terms by allowing me to join and lose over 5k…


We kindly refer to our Terms and conditions:


4.1. The Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player's sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.

4.2. The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of the player's place of residence as eligible for online gaming. It is the player's sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.

4.3. It is entirely and solely your responsibility to inquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.


Additionally inform that according to our T&C which you agreed upon the registration it was clearly stated that by depositing funds to casino the customer is aware about risk of losing it.


If you have any questions or need further guidance, please don't hesitate to reach out to us. We're here to help.


Best regards, Sharon

Casino Support Team


thoughts?

mrkrm
pre 1 meseca

They must know its illegal in the Uk or they would not be disguising payments !

pre 1 meseca

Im not sure why these Uk regulated payment providers like sumup are taking and allowing these payments disguised as something else ive sent several emails to them with no reply !filefilefile

paulmcewan05
pre 1 meseca

They’ve declined you due to an incomplete request?

pre 1 meseca

Yes but I added emails of contact so they said I have to add more details ive not got any receipts as I never got any the other ones they just declined so that I cannot raise new ones but not this one which does not make sense ive sent it to sumup and just managed to get a case ref number this time

Ažurirano od strane autora pre 1 meseca
boots2024
pre 1 meseca

Yes Revolut

paulmcewan05
pre 1 meseca

Is this the same bank you received your previous successful chargebacks from?


boots2024
pre 1 meseca

No I have never tried this one before boots

paulmcewan05
pre 1 meseca

Did you ask for receipt from merchant in your email? If they’re ignoring you then surely the bank statement transaction could serve as receipt?


boots2024
pre 1 meseca

The casino site has not replied to one single email I sent about 15 ive gave up do you think Revolut are considering the chargeback ive not prepared anything yet

paulmcewan05
pre 1 meseca

They’re not considering it, they’ve rejected it?

boots2024
pre 1 meseca

No they never rejected it completely i can resend this one but they want more info

pre 1 meseca

https://vvv.dn.se/ekonomi/pengar-till-kritiserade-kasinon-gar-via-partiledarens-bolag/


Vi ste u Švedskoj, gde mislite da možete prijaviti Kuickbit?


Da li je to Finansinspektionen ili Poreska agencija kod kojih imate veće šanse?

Automatski prevedeno:
paulmcewan05
pre 1 meseca

Revolut je stvarno dobar, sada odbijaju sve moje povraćaje sredstava, nije bitno koja je kompanija, nije bilo nikakve razlike da li je Visa ili Mastercard, sada imam digitalnu Visu i nekoliko transakcija je ponovo odbijeno.


„Nažalost, u ovakvim slučajevima nemamo pravo osporavanja", stoji na svim onima koje je presuda odbijena.


Tako sam umoran od Revoluta trenutno 😅 Osećam se kao da su označili moj nalog samo zato što sam ranije izvršio povraćaj sredstava sa ovim kompanijama, ali zapravo sam/mi smo dobro i trebalo bi da dobijemo svoj novac pre ili kasnije.


filefilefile


U drugim slučajevima, oni su odbili povraćaj sredstava od iste kompanije, a onda su odjednom krenuli sa nekim Luktelom, na primer, dobili 5 povraćaja sredstava.


filefile

Ažurirano od strane autora pre 1 meseca
Automatski prevedeno:
kadirhkn15
pre 1 meseca

respectfully, there's people with gambling problems who are trying to get their money back after being preyed on by these illegally operating casinos. i get the vibe, based on your post history, that you want to gamble, and if you lose charge back and free roll essentially, this affects the other people who have gambling issues claim their money back with the banks, i'd appreciate it if you didn't do this or ask for casinos where charge backs are successful. (The reason i believe you're doing this is you've asked for casinos that accept credit card, which would be ok for an instant charge back as it's illegal to gamble using credit cards in most countries)

Lucid_1337
pre 1 meseca

Ok what did you tell them with Luxtel just it was illegal gambling site with incorrect coding ?

paulmcewan05
pre 1 meseca

Ne, nikada nisam spomenuo tako nešto jer znam da Revolut poriče čim pomeneš kazino, ranije je napravio grešku i bio iskren prema njima, što je samo dovelo do toga da su oni poricali, a ja sam izgubio novac.


Rekao sam da nikada nisam dobio potvrdu porudžbine ili priznanice ili bilo koju robu i pomenuo sam stranicu https://luktell.eu/ na kojoj tvrde da prodaju mobilne telefone i dodatnu opremu, poslao sam više puta e-mail podršci stranice i oni ne odgovaraju.

Ažurirano od strane autora pre 1 meseca
Automatski prevedeno:
paulmcewan05
pre 1 meseca

Šta je Revolut napisao na vašim transakcijama koje su odbijene za povraćaj sredstava? Mislio sam da vidim da li će odgovoriti isto kao i sa mojim.


Vidio sam da je otkazan jer su nedostajale informacije, to se obično dešava kada unesete pogrešan datum u informacije, još jednom proverite da li ste izabrali tačan mesec itd. kada popunite sve

Automatski prevedeno:
Lucid_1337
pre 1 meseca

fileOk I resent it loaded with info I checked the date is ok will see how it goes be nice to even get one back out of the £6500 for now this is reply to the others thanks

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