pre 1 godinu
I'm aware you already submitted a complaint on our website so there's not much more you can do at this moment. Please, stay patient and I hope it will get resolved. Unfortunately, it usually takes some time.
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888 Casino - opšta diskusija (strana 2)
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pre 9 meseci
Zdravo, da li znate da 888 prihvata bankovni izvod u digitalnom formatu kao dokaz prebivališta (mislim na on-line iz matičnog bankarstva banke)? Ili ga prihvatate samo u papirnom formatu? Tražili su račun ili bankovni izvod ne navodeći da li je papirna ili digitalna. Nažalost, živim sa roditeljima i nemam račune na svoje ime. Moram da pošaljem ovaj dokument i ne želim da pravim greške, inače moram da tražim od banke da mi pošalje papirni. Hvala unapred
Ažurirano od strane autora pre 9 meseci
Automatski prevedeno:
pre 9 meseci
Usually, as far as I know, the proper format is .pdf. The best thing, though, is always check this kind of information with the casino itself. Try to ask the support, they should be able to answer this kind of questions.
pre 6 meseci
Dobro veče, pišem da saznam kako da ponovo aktiviram svoj nalog za igre. Ukratko, privremeno su mi deaktivirali nalog. Nakon toga sam dobio e-poštu u kojoj mi je rečeno da žele svu dokumentaciju koju sam očigledno dao. Posle više od mesec dana i dalje ništa.
Automatski prevedeno:
pre 6 meseci
Hi, so do I understand correctly that they closed your account for the time it would take you to pass the verification successfully ? You say that you have provided the documents and you have not yet heard from the casino if everything is okay or if there is still something to be done, is that correct ?
I think if you have been waiting so long, I would file a complaint here on this link and our team will try to investigate and see if something can be done to help you.
I don't think the document check should take that long, so I would definitely go for it.
Let me know how you decide.
pre 6 meseci
Ne dozvoljava mi ni da otvorim vezu koju ste dali. Nemogućnost logovanja
Automatski prevedeno:
pre 6 meseci
Hello, would you care to send a screenshot, please?
Let the URL of the page and the error be visible. Indeed, it's better to be logged in before you try to submit the complaint.
We will be here for an update. 🙏
pre 6 meseci
ovo je veza koja mi je poslata da podnesem opoziv
Automatski prevedeno:
pre 6 meseci
Thank you! Since we have been constantly under DDoS attacks since Friday afternoon, it may be the cause of this issue. Try to create the complaint when you can access the site.
I really think it may be connected. Sadly, not much to do about it. 🙁
Let me know how it goes, please.
pre 6 meseci
Ako možete da mi pošaljete link jer me jednostavno ne pušta unutra
Automatski prevedeno:
pre 6 meseci
You may find it in the complaint section, the general one is here 👈
Does it work, please?
pre 6 meseci
Ne, ni to ne funkcioniše
Automatski prevedeno:
pre 6 meseci
Please try to clear cookies and cache, perhaps as well, and then try to open the link to file a complaint here.
Let us know if all this will help, please.
pre 6 meseci
I would love to help you, but for that I need to understand what seems wrong, can you describe the issue or provide a screenshot at least?
In any case, if you're using a mobile device, try also switching to the computer, please. Open the developer's console and provide a screenshot showing the issue when the tab called "console" is clearly visible.
Only in this manner can our tech team identify the issue and its resolution.
I appreciate you taking the time to respond.
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