Hello, I see no progress has been made, though I did not expect much during the weekend. The other casinos are experiencing delays too, but that's more likely because of their shared services or the same slow processing.
I would not dare to say the whole group ran out of money.
This is going to be mostly about patience, it seems.
Hello, I see no progress has been made, though I did not expect much during the weekend. The other casinos are experiencing delays too, but that's more likely because of their shared services or the same slow processing.
I would not dare to say the whole group ran out of money.
This is going to be mostly about patience, it seems.
Još nisam dobio nikakva pojašnjenja. Tek juče ujutru imejl.
As far as I can see in the system, the time is almost up. Should the casino fail to issue a payout promptly, the complaint will be used to challenge their process.
I wish this step wasn't necessary.
Upravo sam dobio 500 evra. Nedostaje mi 6.500.
It can be the first positive part in the chain! Let's see how the withdrawal frequency increases. I'll stay in touch for more updates.🤞🤞🤞
Sure, for now, take care of yourself and keep us updated. I'm optimistic; try not to worry too. 🙌
Sure, for now, take care of yourself and keep us updated. I'm optimistic; try not to worry too. 🙌
Za sada je juče izvršena samo jedna uplata od 500 evra, iako su odobrene još dve. Sada sam zatražio još dve, pošto možete zahtevati jednu dnevno.
Yes, the usual daily withdrawal limit, which is not carried out daily. I'm familiar with this.
Za sada sam dobio samo onih 500 od juče. Ne razumem, s obzirom da je došlo do kašnjenja, trebalo bi da to plate na rate, a ne da nastavljaju sa 500 dnevno, što onda vodi do kraja i možda još 15 dana. Ali moja žalba će biti otvorena za sat vremena, i ja ću podneti ovaj zahtev.
Zdravo, juče sam primio samo 500 evra. Onda ništa. Rekli su mi da su još dva isplaćivanja od 500 evra bila uspešna, ali nisam ništa primio. Takođe zato što su sva tri poslata juče u 12:09, ali je stigao samo jedan. Još uvek mi nedostaje 6.500 evra, što bih, kao što sam gore napisao, s obzirom na trend isplata, voleo da pošalju u 2/3 rate.
Hvala vam
Hello there.
If you need to add something to your complaint, you can do it at any time. The timer needs to be set for every complaint because our team has hundreds of complaints that we need to deal with every day, actually.
But I will try to ask my colleague to look at yours as soon as possible so it can move forward, ok?
Hello there.
If you need to add something to your complaint, you can do it at any time. The timer needs to be set for every complaint because our team has hundreds of complaints that we need to deal with every day, actually.
But I will try to ask my colleague to look at yours as soon as possible so it can move forward, ok?
Hvala što mi nisi dao mogućnost da odgovorim
daje mi ovaj ekran
Hm... Try to clean the cache and the cookies on your computer. Log out and back in again, and then tell us if everything is okay, please.
There is no reason to believe that we do it on purpose, for sure. 🤷♀️
Hm... Try to clean the cache and the cookies on your computer. Log out and back in again, and then tell us if everything is okay, please.
There is no reason to believe that we do it on purpose, for sure. 🤷♀️
Na telefonu sam. Ne na računaru.
I understand. So, please try to log out from your account and use a different browser to log back in.
Hopefully it'll fix it.
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Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Uskoro ćete biti preusmereni na stranicu kazina. Molimo sačekajte. Ako koristite softver za blokiranje oglasa, proverite podešavanja.
