Hi there!
I'm probably going to disappoint you,... You know, when a player needs to block an account in the casino or restrict the access, you just can't do that on his behalf.
So, may I know what makes you consider such a request, please?
Dobar dan, efbet traži dokumente za dokazivanje mojih prihoda (novac koji sam potrošio u inostranstvu i sva dokumenta su ostala tamo jer sam hitno otišao). Šta mogu da uradim
Hi, proof of income is one of the basic documents the casino asks for when verifying an account, so in this case I would cooperate and try to verify as soon as possible.
However, while you are going through this process, do you have any other documents that you have managed to verify or are you having any problems ?
Let me know where you stand.
Dobro veče.
Imam problem sa identifikacijom na efbet-u.
Poslao sam svu potrebnu dokumentaciju i ne identifikuju me.
Sada traže video koji prikazuje moj račun i moj identitet, i uvek nađu nešto pogrešno, što rezultira time da ne mogu da se identifikujem i da podignem novac koji imam u njemu.
And were you able to send the video they requested already?
It is always the best to fully cooperate with the casino and take the necessary steps in order to get the verification done.
May I ask when exactly you requested the withdrawal, please?
Juče, posle mnogo video snimaka, ponovo su identifikovali moj nalog.
Ponovo sam se prijavio za povlačenje i čekam.
Verujem da neće biti drugog problema.
That is great!
We'll wait for your confirmation of the withdrawal then. I hope it'll be soon. 🤞
Piše 1 do 2 dana.
Čekamo.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
