Flappy Casino - opšta diskusija (strana 2)

Radka

Social Media & Community Specialist

nix1

pre 1 godinu

OriginalPrevod

Svaka cast Radka 😉 Ne ljuti se

Kazino mi je poslao mejl

Hvala vam što ste se obratili Flappi timu.

Imajte na umu da se vaš zahtev trenutno razmatra i da ćemo vam se javiti što je pre moguće.

Za sva dodatna pitanja ili nedoumice stojimo vam na raspolaganju.

Srdačan pozdrav,

Flappi tim

Automatski prevedeno:

pre 1 godinu

OriginalPrevod

Hey there!

I'm not angry, I'm trying to figure out whether you acted in compliance with the rules, that's all 🙂.

But it seems I won't get the response to this "How exactly you asked for the account closure and where you sent your requests?"

I aimed to help you out, you know. For the moment, let's see what comes next, the rep is here...

We shall see, I guess.

Radka

Flappy Casino

Social Media & Community Specialist

Flappy Casino

pre 1 godinu

OriginalPrevod

Hey there, and welcome.

I was hoping you could address the players in need directly, providing insights or just checking out the situation for them.

Given the current circumstances, this statement "Please, let us know if we can make things better, we are here to listen!" was really not the best one, if I may say so.

Radka

Social Media & Community Specialist

nix1

pre 1 godinu

OriginalPrevod

@ Flappicasino!

Da li je ovo šala?

Šta kažete na to kada bih jasno rekao šta je pošlo po zlu i pokrenuo transfer nazad?

Automatski prevedeno:

pre 1 godinu

OriginalPrevod

Kindly use the "reply button" @ tags don't work here on the forum 😉

Radka

Social Media & Community Specialist

nix1

pre 1 godinu

OriginalPrevod

@ Radak da li su oni zaista ozbiljni?

Automatski prevedeno:

pre 1 godinu

OriginalPrevod

I think we should give the representative some space to get more familiar with this forum and the possibilities it offers to engage with players.

Radka

Mco00

Social Media & Community Specialist

Mco00

pre 1 godinu

OriginalPrevod

Could you address the representative? I would also provide your ID, it's worth trying, don't you agree? 🙂

Mco00

Mlađi Napredni Korisnik

Sjedinjene Države

Radka

pre 1 godinu

OriginalPrevod

Could you address the representative? I would also provide your ID, it's worth trying, don't you agree? 🙂

pre 1 godinu

OriginalPrevod

Već sam pokušao, i imam pokušaj žalbe na kazino ovde kod gurua, ali za sada ne radi

Automatski prevedeno:

nix1

Pripravnik

Nemačka

pre 1 godinu

OriginalPrevod

Kao što vidim, dosta ljudi sada ima problema sa kazinom!

Vidiš li me sasvim dobro...

Verovatno nikada neću videti svoj povraćaj za nekoliko godina

Ažurirano od strane autora pre 1 godinu

Automatski prevedeno:

Flappy Casino

Kazino predstavnik

Mco00

pre 1 godinu

OriginalPrevod

Već sam pokušao, i imam pokušaj žalbe na kazino ovde kod gurua, ali za sada ne radi

Automatski prevedeno:

pre 1 godinu

OriginalPrevod

Dear Mco00,

Thank you for sharing your feedback and we are sorry to see that you did not enjoy your time using our services.

Kindly note that we have tried to explain multiple times that the bonus without a deposit that you have received was a complementary bonus provided by our team.

As per the T&C stated on the website all such bonuses do have certain limitations. Furthermore, we went above and beyond these by increasing the maximum withdrawable amount from the no-deposit bonus for your account as goodwill gesture.

We see that this goodwill gesture was not taken as such and it created further complications. We are sorry about this situation and that such misunderstanding has been created.

Kind regards,

Flappy team

Flappy Casino

Kazino predstavnik

nix1

pre 1 godinu

OriginalPrevod

Kao što vidim, dosta ljudi sada ima problema sa kazinom!

Vidiš li me sasvim dobro...

Verovatno nikada neću videti svoj povraćaj za nekoliko godina

Automatski prevedeno:

pre 1 godinu

OriginalPrevod

Dear nix1,

Thank you for sharing your opinion.

We would kindly like to draw your attention to the fact that we have processed your account closure as per our procedures and your account is closed.

Please, note that we are asking for the account closure reason, in order to handle in the best possible way your account.

Kind regards,

Flappy team

Flappy Casino

Kazino predstavnik

Radka

pre 1 godinu

OriginalPrevod

I think we should give the representative some space to get more familiar with this forum and the possibilities it offers to engage with players.

pre 1 godinu

OriginalPrevod

Dear Radka,

Thank you and we will try our best to be engaged in all ongoing conversations.

Kind regards,

Flappy team

Mco00

Flappy Casino

Mlađi Napredni Korisnik

Sjedinjene Države

Flappy Casino

pre 1 godinu

OriginalPrevod

Nakon novca u depozitima koji sam napravio bez ikakvih povlačenja, mislim da je to bio minimum

Ali mora da je to bio bonus bez maksimalnog povlačenja jer to nikada nisam video ni u jednom kazinu.

Na kraju, ništa nisam osvojio, ništa nisam povukao i gde je istorija ove utakmice?

Automatski prevedeno:

Flappy Casino

Mco00

Kazino predstavnik

Mco00

pre 1 godinu

OriginalPrevod

Dear Mco00,

Once again, we are sorry about the ongoing situation and that you feel dissatisfied from our services. For sure, it was not our intention.

We would like to suggest you to get in touch with our team in private and we will try to make up things for you.

Looking forward to your contact.

Kind regards,

Flappy team

Mco00

Flappy Casino

Mlađi Napredni Korisnik

Sjedinjene Države

Flappy Casino

pre 1 godinu

OriginalPrevod

Već sam to uradio, ali oni to nisu mogli da reše ili nisu hteli da reše 🤷‍♂

Ne gubim više vremena

Automatski prevedeno:

nix1

Flappy Casino

Pripravnik

Nemačka

Flappy Casino

pre 1 godinu

OriginalPrevod

Šta? ZNAM DA JE MOJ ACC ZATVOREN!!

Ništa se ne pominje o refundaciji?

Automatski prevedeno:

yoyeli

Mlađi Napredni Korisnik

Finska

pre 1 godinu

OriginalPrevod

Scam.

It has been many hours since I deposited, money is not in my account and the customer support refuses to help. Money left my bank account instantly

edit: Now I was apparently banned from chat. Avoid these scam artists. Iwill never see my deposit

Ažurirano od strane autora pre 1 godinu

yoyeli

Mlađi Napredni Korisnik

Finska

pre 1 godinu

OriginalPrevod

The money is still not credited to my account and the customer support has done absolutely nothing to help.

These con artists are happy taking your money. So; if tou want to lose without even playing a cent, this casino seems like an incredible choice! They take the money from your bank account but never credit.

Flappy Casino

Kazino predstavnik

yoyeli

pre 1 godinu

OriginalPrevod

Scam.

It has been many hours since I deposited, money is not in my account and the customer support refuses to help. Money left my bank account instantly

edit: Now I was apparently banned from chat. Avoid these scam artists. Iwill never see my deposit

pre 1 godinu

OriginalPrevod

Dear Yoyeli,

Thank you for sharing your feedback and we are sorry for the caused inconveniences with your delayed deposit.

Our customer support team received your escalation yesterday and immediately forwarded it to the relevant team for resolution.

We would like to kindly update here that the case has been resolved earlier today: the deposit was received on the game account and has been used accordingly.

We remain at your disposal for any further comments.

Kind regards,

Flappy

Pat544

Posetilac

Poljska

pre 1 godinu

OriginalPrevod

Veoma dobar kazino.. usluga korisnicima na veoma visokom nivou.. Preporučujem i pozivam sve da igraju

Automatski prevedeno:

Pat544

Posetilac

Poljska

pre 1 godinu

OriginalPrevod

Veoma dobar onlajn kazino.. korisnički servis na veoma visokom nivou.. Preporučujem svima koji vole da se zabavljaju

Automatski prevedeno:

Jaro

Pat544

Forum and Reviews Administrator

Pat544

pre 1 godinu

OriginalPrevod

Well, I'm glad you like the casino. Could you tell us a bit more about it and what exactly besides the support is good in the casino in your opinion ? 🙂

Flappy Casino - opšta diskusija (strana 2)

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