Ovaj kazino je zaista šala.
🤣🤣🤣🤣🤣
Još uvek čekam svojih 420€ koje sam osvojio kao bonus
I istorija igre koja to dokazuje
Samo što istorija igre nestaje tek onog trenutka kada završite bonus! Čudno to 🤔
Čekam do danas
Svaka cast Radka 😉 Ne ljuti se
Kazino mi je poslao mejl
Hvala vam što ste se obratili Flappi timu.
Imajte na umu da se vaš zahtev trenutno razmatra i da ćemo vam se javiti što je pre moguće.
Za sva dodatna pitanja ili nedoumice stojimo vam na raspolaganju.
Srdačan pozdrav,
Flappi tim
Hey there!
I'm not angry, I'm trying to figure out whether you acted in compliance with the rules, that's all 🙂.
But it seems I won't get the response to this "How exactly you asked for the account closure and where you sent your requests?"
I aimed to help you out, you know. For the moment, let's see what comes next, the rep is here...
We shall see, I guess.
Hey there, and welcome.
I was hoping you could address the players in need directly, providing insights or just checking out the situation for them.
Given the current circumstances, this statement "Please, let us know if we can make things better, we are here to listen!" was really not the best one, if I may say so.
Could you address the representative? I would also provide your ID, it's worth trying, don't you agree? 🙂
Kao što vidim, dosta ljudi sada ima problema sa kazinom!
Vidiš li me sasvim dobro...
Verovatno nikada neću videti svoj povraćaj za nekoliko godina
Već sam pokušao, i imam pokušaj žalbe na kazino ovde kod gurua, ali za sada ne radi
Dear Mco00,
Thank you for sharing your feedback and we are sorry to see that you did not enjoy your time using our services.
Kindly note that we have tried to explain multiple times that the bonus without a deposit that you have received was a complementary bonus provided by our team.
As per the T&C stated on the website all such bonuses do have certain limitations. Furthermore, we went above and beyond these by increasing the maximum withdrawable amount from the no-deposit bonus for your account as goodwill gesture.
We see that this goodwill gesture was not taken as such and it created further complications. We are sorry about this situation and that such misunderstanding has been created.
Kind regards,
Flappy team
Kao što vidim, dosta ljudi sada ima problema sa kazinom!
Vidiš li me sasvim dobro...
Verovatno nikada neću videti svoj povraćaj za nekoliko godina
Dear nix1,
Thank you for sharing your opinion.
We would kindly like to draw your attention to the fact that we have processed your account closure as per our procedures and your account is closed.
Please, note that we are asking for the account closure reason, in order to handle in the best possible way your account.
Kind regards,
Flappy team
Nakon novca u depozitima koji sam napravio bez ikakvih povlačenja, mislim da je to bio minimum
Ali mora da je to bio bonus bez maksimalnog povlačenja jer to nikada nisam video ni u jednom kazinu.
Na kraju, ništa nisam osvojio, ništa nisam povukao i gde je istorija ove utakmice?
Dear Mco00,
Once again, we are sorry about the ongoing situation and that you feel dissatisfied from our services. For sure, it was not our intention.
We would like to suggest you to get in touch with our team in private and we will try to make up things for you.
Looking forward to your contact.
Kind regards,
Flappy team
Već sam to uradio, ali oni to nisu mogli da reše ili nisu hteli da reše 🤷♂
Ne gubim više vremena
Šta? ZNAM DA JE MOJ ACC ZATVOREN!!
Ništa se ne pominje o refundaciji?
Scam.
It has been many hours since I deposited, money is not in my account and the customer support refuses to help. Money left my bank account instantly
edit: Now I was apparently banned from chat. Avoid these scam artists. Iwill never see my deposit
The money is still not credited to my account and the customer support has done absolutely nothing to help.
These con artists are happy taking your money. So; if tou want to lose without even playing a cent, this casino seems like an incredible choice! They take the money from your bank account but never credit.
Scam.
It has been many hours since I deposited, money is not in my account and the customer support refuses to help. Money left my bank account instantly
edit: Now I was apparently banned from chat. Avoid these scam artists. Iwill never see my deposit
Dear Yoyeli,
Thank you for sharing your feedback and we are sorry for the caused inconveniences with your delayed deposit.
Our customer support team received your escalation yesterday and immediately forwarded it to the relevant team for resolution.
We would like to kindly update here that the case has been resolved earlier today: the deposit was received on the game account and has been used accordingly.
We remain at your disposal for any further comments.
Kind regards,
Flappy
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
