Nažalost, nismo bili u mogućnosti da pomognemo, jer: „Otkrili smo da dotična veb lokacija nije pravi onlajn kazino i da ima znakove lažnih aktivnosti. Veb lokacija https://lucki-get.com/line/ se razlikuje od onlajn kazino https://vvv.getlucki.com/
Pošto veb lokacija ne nudi nijednu kazino igricu, neće biti deo naše baze podataka i nećemo moći da nastavimo sa rešavanjem žalbi u takvom slučaju. Savetovali smo vam da izbegavate ovu veb stranicu i kontaktirate vlasti. Nažalost, nismo mogli dalje da pomognemo u rešavanju ovog problema zbog prirode veb stranice."
Ovo vam je naš tim objasnio u vašoj žalbi i zaista nam je žao što nismo mogli više.
Unfortunately we were not able to help, because: "We discovered that the website in question was not an actual online casino and bore signs of fraudulent activity. The website https://lucky-get.com/line/ is different from an online casino https://www.getlucky.com/
Since the website doesn't offer any casino games, it won't be part of our database and we won't be able to proceed with complaint resolution of such a case. We advised you to avoid this website and contact authorities. Unfortunately, we could not assist further in resolving this issue due to the nature of the website."
This was explained to you in your complaint by our team, and we are really sorry we couldn't do more.
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