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Alright so they closed your account and they don't communicate. In that case, I suggest you to create a complaint on our website. We might be able to help you: https://casino.guru/complaints
JackTop Casino - opšta diskusija (strana 2)
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Ljudi, kazino guru je završio sa ovom kućom...brišu moje postove...žao mi je što ne mogu više pomoći i držati ljude dalje od ove kuće...još mi je više žao što je kazino guru saučesnik u ovoj kući prevara.
Kloni se!!!!!!!!
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Well, I dare to say your posts are more about you being desperate, which is something we can at least try to help you with if you focus on the subject first.
I'm sorry for being so straightforward, but you are actually not helpful to others at all.
Please concentrate on the issue you currently face and do not jump to stupid conclusions.
Check out all the replies you've got from us so far. Are you truly convinced we respond because we do not care?
Figures...
Ažurirano od strane autora pre 1 godinu
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Is this meant to me or the other person i like to know
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It was for James, you can see it here at the top of every post:
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Very well thought out online casino. It has all the top games, easy search by provider, fast withdrawals.
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What u talking about
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I think that most of the riews on trust pilot are fake
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No respond yet on mail from jacktop
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At least you can answer this question, hm?
"Have you requested to be self-excluded from this particular casino due to gambling problems?"
There is no need to do it publicly, of course, but it is important to mention your answer in the complaint.
Thank you.
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No i not ask for it
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This happen everytime
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Well, in this case, I fear the casino simply was not aware of the fact that you are registered in CRUCKS register.
I'm sure you know you should only play in casinos with a valid Dutch license to ensure the CRUKS will serve its purpose of keeping you excluded. Are you aware of that?
Please, keep that in mind. By avoiding officially licensed casinos, you put yourself at risk.
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Hello,
Could you finally explain what seems to be the problem?
Why do you think you are entitled to a refund?
Since you already mentioned that: "Ive send about 50 mails to support vip mail and vip manager also send 50 messages on whats app no reply when i go with fake number and mail they reply at me in one minute"
I would guess the casino simply chose to ignore your demand, probably because you are not entitled.
Please explain the story as a whole I want to understand your concern.
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Whats the problem there no communication and they say to me they come with a solution but when i go in chat or mail no respond why they tell me they come with a solution
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