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Ako želite da diskutujete bilo šta vezano za Lucky Heroes Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Lucky Heroes Casino - opšta diskusija
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Zdravo, pročitao sam ovde da je ovaj kazino u vlasništvu operatera Rabidi NV. Međutim, na veb lokaciji ispod stoji da je operater Geeka Corporation NV. Da li su ova dva ista operatera ili su ovde netačne informacije?
Automatski prevedeno:
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pre 1 godinu
Hello there,
not sure where you find this Geeka Corporation NV, but if I enter the casino and check the Antillephone seal, I'll get this:
Seems ok to me.
Will wait for your reply, maybe the German version is outdated or under a different license. Some casinos have separate websites and licenses for players from certain countries. Not sure this is the case though.
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Zdravo,
čudno, tako da uopšte ne vidim nikakav pečat, samo ovaj na sajtu na dnu (vidi sliku).
Automatski prevedeno:
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Yes, the seel is not available to players from Germany. I guess there are other locations with the same view.
Sometimes the visibility is dictated by the country from which you're accessing the site. This is exactly the case.
If I should guess, I would say it's some internal marketing decision, or it can be somehow related to the local laws.
Allow me to say, you should play in casinos licensed in your country. It's supposed to be safer.
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Da, to me je učinilo veoma nesigurnim i nisam ni znao da vidljivost zavisi od zemlje, sada ima mnogo smisla. Video sam nešto ovako u drugim kazinima i uvek sam se pitao zašto je to tako.
Ali i dalje je glupo da postoje dva različita provajdera.
Na primer, ako sam blokiran u Rabidi i registrujem se u ovom kazinu jer to nije Rabidi NV već drugi provajder, onda bih imao problema samo u slučaju pobede. To negde nije fer, mislim, ali zahvaljujući tebi sam sada pametniji i znam to 🙂 Hvala na pojašnjenju.
Tražiću drugi kazino.
Automatski prevedeno:
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I agree, it might sound suspicious. Now I recall the first time I was comparing my screenshot with another player, we both were totally sure we are both correct because the website showed different seals to both of us 😂.
It took several days... in the meantime, I asked the data team to find out if we were truly both correct, back then. We were 🙂.
Life is a constant learning, right? 😁
I probably didn't fully understand the Rabidi example you gave. Could you kindly give me a hint? I could really use that. Thanks 🙏✨
pre 1 godinu
Da, uvek naučiš nešto novo 🙂 važno i ispravno.
Ono što sam zaista mislio pod primerom je da sam blokiran u drugom kazinu od Rabidi NV (Casinoli). Imao sam problem i bio sam zabranjen.
Recimo da mi je zabranjen pristup u kazinu Rabidi NV zbog zavisnosti od kockanja i ne znam da LuckiHeroes takođe pripada Rabidi NV pošto vidim drugog provajdera na veb stranici, onda ako uplatim i igram na LuckiHeroes, ja bih i npr. Lucki pobeđuje, samo imam problema sa isplatom jer LuckiHeroes Casino pripada Rabidi NV i zabranjeno mi je zavisnost od kockanja u drugom kazinu čiji je vlasnik Rabidi NV. Imaju moje podatke u svojoj bazi podataka. Nikada ne bih isplatio svoj dobitak.
Ali, na sreću, možete pitati ovde i uvek dobiti super korisne odgovore od vas, tako da znam da neću igrati na LuckiHeroes-u 🙂
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Automatski prevedeno:
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Hey there!
You might be surprised but what you described it's not the business standard. 🙂
For example, we do not consider any sister casinos - even under the same management or owner - to act with such unity.
The standard is actually quite opposite. We have to remind players that when they self-exclude in casino "A", the "B" casino is most likely expected to let you register deposit, and play.
The point is, untill the support or operator doesn't confirm you are "expelled" from the whole group, you probably aren't.
That's why I asked you - I wanted to make sure that especially vulnerable players should keep this approach in mind.
Thank you for your kind words, though! 💚
