Ok, hvala.
Izvinite, nažalost, trebalo bi da nas razumete, ne dolazimo ovde zato što želimo da ometamo, već zato što smo prevareni. Dakle, razumete naše raspoloženje.
Lično, ne bih gubio vreme da nisam u pravu, a plejzila koja ćuti u mejlovima je pogrešna jer je prevara.
Hello,
that's alright, and I understand your mood, or I believe I do.
It's just that I found the approach you're showing in the complaint quite inappropriate, just my point of view now. Those posts have not been approved yet, and hence are not visible to other players, otherwise, I would quote, but sadly, I still can't.
But it all be sorted out as soon as the complaint develops further, so do not be concerned about that now. 🙂
I wish you a fair complaint endind, of course. 🙏
Anyone in here can help me how to withdraw funds here in Playzilla using bank transfer and australian bank account? I tried several times and keeps on getting cancelled, I dont know whats the reason the chat support dont know it either and there is no email regarding why it has been cancelled. Cheers
What are your thoughts with PlayZilla? I have requested multiple withdrawal requests and it keeps on getting cancelled by the system and without email regarding to the cancellation. Tried to contact chat support but barely sure to what is the issue. Just something I notice, when I first requested the withdrawal the tabs to fill up contains BANK NAME, CLEARING NUMBER, IBAN and ACCOUNT NAME in which I dont really know because my bank is Australian bank. So I didnt mind my first request being declined. But the next requests, the tabs to fill up changed to BANK NAME, BSB, ACCOUNT NUMBER and ACCOUNT NAME. I am sure I have put the correct info but it is still getting cancelled ( again no email regarding this cancellation ) now I tried to put hypens as that how it was showed on my bank app. I will see if this will work but still depressed on how this will work. One chat support agent told me that he can request a manual withdrawal to the finance department which I am still waiting for an update. Can you guys give me some ideas? I am new to online casinos and never expected this kind of stress that I am going through 🙁
Hey there!
I moved your post here to provide further details in one spot - to all players interested.
Honestly, I feel only the casino is capable of fully addressing this issue, and I certainly hope the manual attempt will be successful!
Keep us posted, please.
Meanwhile, with a dose of luck, let's see whether you'll receive tips and hints from the local community.
As a last resort option, you can always submit a free complaint, yet I'm leaving this for later. 🤞🤞🤞
Ali idi. Bez odgovora. Oni su lopovi.
Nema povrata novca.
Savetujem da ne dajete novac ovim lopovima sa računima u poreskim rajevima kao što je Kipar
Oni su lopovi. Nikada ne dobijate, a oni vam ukradu novac sa vašeg povezanog naloga. Ukrali su mi 30000€ 🤷🏼♂
Hi, I'm sorry to see you in such an unpleasant situation. I've seen that you haven't had a positive experience with the casino in the past, so obviously it's ongoing.
Can I ask you what you mean when you say "They stole 30000€ 🤷🏼♂️ from me" ? Do you still have problems with this casino or does the overall experience speak for you ?
Pitao sam Plaizilu za operatera i licencu. Bez licence tamo nisam zaštićen. Oni ne pokazuju nikakav otisak i ne daju nikakve informacije u uslovima i odredbama. Nepouzdano! Ćaskanje uživo odbija da odgovori na ovo. Trebalo bi da postavim svoje pitanje putem mejla jer se na ovako nešto ne može odgovoriti u ćaskanju.
Moje istraživanje na internetu otkrilo je da je to kazino Rabidi. Drugi sajtovi kažu da je Geeka Corporation NV operater. Da li su oba ista? Validator licence pokazuje da je licenca 8048/JAZ istekla. Da li neko ima informaciju da li je prodavnica ugledna?
Hello! I wonder whether you saw my reply 🤔
Well, check it out here, please.
Da sam imao 30.000€ na računu, a onda su nestali 🤷🏼♂. Nažalost, nisam imao vremena da napravim snimke ekrana jer nisam ni pomislio da bi se ovako nešto moglo dogoditi. Moj savet je da ne igrate na plaizili i sva kazina povezana sa nabidi NV su lopovi i prevaranti, i ako mi ne izvrše bankovni transfer sa tom sumom koja mi je ukradena nikada se neću predomisliti, a da ne spominjem da nema podrške i niko neće odgovarati putem e-pošte i u ćaskanju zatvaraju ćaskanje. Veoma loše iskustvo. To je sve.
Can you ask the casino for your depositing and payment + gaming history? I'm trying to comprehend how to support your claim, you see?
If you can do that, I believe you should ask the complaint to be reopened since it was closed due to your previous unresponsiveness. 🙁
How does that sound?
Zdravo,
Imam problem što ne mogu da kontaktiram nikoga na plaizili? Ćaskanje uživo se ne otvara, imejl adresa navedena na veb lokaciji je nevažeća i e-mail se ne prosleđuje!??
Može li mi neko pomoći dalje?
Hi, I tried to contact them on the live chat and they replied instantly.
Dobar dan,.
Samo želim da podelim svoje mišljenje i iskustvo koje sam do sada imao sa „Plejzilom".
Igram tamo 8 meseci. Za mene je „Plaizilla" jedan od najboljih provajdera klađenja u Evropi kada su u pitanju sledeće tačke:
Ponuda klađenja, ponuda klađenja uživo, ključ kvota, veoma brza procena igre, funkcije isplate novca, opcije povlačenja depozita, prilagođenost veb sajta.
Na Plaizili postoje neke tačke koje vrlo solidni i veliki provajderi klađenja, poput onih koji pripadaju „Oasisu", ne nude: depoziti bez ograničenja, isplata odmah, a ne po završetku igre itd.
Plaizilla isplaćuje sva tražena sredstva za povlačenje. Ovo se možda neće uvek desiti tako brzo koliko biste želeli. U proseku je potrebno 3 dana. Verovatno ima neke veze sa činjenicom da je Plaizilla mali provajder klađenja i da se isplate vrše jednom ili dva puta nedeljno. Imao sam problema sa prvim povlačenjem (veliki iznos) na Plaizilla-i i čak sam morao da tražim pomoć od nekih organizacija uključujući „Kazino Guru". Ali od tada radi savršeno. Za to vreme nisam iskusio nikakve tehničke kvarove, kao što je sajt nedostupan duže vreme.
Izveštaj je zasnovan samo na mom ličnom iskustvu koje sam imao tokom 8 meseci sa Plaizillom.
Hey and thanks for your very descriptive and excellent review. If you would be interested, you can write one on the casino here as well.
However, I think players will be able to take useful information from it. As far as your problems are concerned, how long did it take you to make your withdrawal ? What method do you use to withdraw, which is trouble-free and fast ? 😊
Plaizilla: Klovnovski sajt, ukrali su mi 6500 evra.
Kloni se, sada postupam po zakonu
Reći ću vam o svom iskustvu na plaizili:
Kada sam otvorio nalog, napunio sam ga karticom prijatelja, pogrešio sam, ali nisam znao.
Tu se završava vreme prolazi dosta opterećen MUP-om dobijam znatno, 6500 evra počinje verifikacija
Pisao sam u podršku ODMAH da kažem da sam napunio prijateljsku karticu, samo jednom, 100 evra mislim, izvinjavam se, rekao sam da bih dao sve relevantne dokumente, ali nikad nisam dobio odgovor.
Tokom decembra nekoliko puta su mi tražili dokumente, a početkom januara sam zatekao da mi je račun zatvoren, a da nisam ni obavestio.
Sramota, njihov interes je samo da te jebe, smešna služba podrške, a ja tražim advokate.
100 evra reciklaže 🤣
Poslao sam mu i razgovor sa prijateljem gde sam mu tražio dokumente i on mi ih je poslao u PDF-u direktno iz banke.
Prevarant.
Jedini put kada su mejlovi radili za njega je sada, da mi praktično kaže da su uzeli novac.
Sramota.
Y
Ok
U
Hi there. Sorry to hear about your situation with this casino, which actually has a pretty good safety index as you can see here. This on the other side actually could be one positive thing regarding your case. I can see that you have filed for a complain and our team is doing their hard work, as always, to get it resolved.
As Kristina already told you and you can find it written in the TC's in most of the casinos, I would say, that: "the credit/debit card or any other payment method that you use to top up your account balance belongs to you, is not stolen, and has not been lost by another person. Company reserves the right to close your account and void any winnings in case of a reasonable suspicion that you have violated this warranty."
We advise all the players to carefully read the Terms of every casino before playing. And as of for now, I would recommend you not to deposit any more money, let our team do what they do best and hope for the positive result. What do you think, would that be possible?
Of course if you need any help, we are here for you 😉.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
