Poštovani korisniče,
Verujem da sam već objasnio sve što sam mogao u svojim prethodnim odgovorima. Razumem da vam ove informacije možda nisu dovoljne. Znate, posebno, da zbog takvih emotivnih situacija, objave na forumu nisu dokazi. To su samo reči; ne možemo ih direktno koristiti protiv operatera kazina ako ne želimo da vas igrače potpuno ignorišu u žalbama.
Ako imate problema, molimo vas da podnesete žalbu jer se ne može sve istražiti ili dokazati samo na forumu. Kao što sam već objasnio.
Naravno da ste svi ludi, i naravno da smatrate da mi, administratori foruma, moramo da odgovorimo na sva vaša apsolutno očigledna upozorenja. Ali istina je da mi nemamo nikakve veze sa tim kako sistem funkcioniše. Možemo vam samo objasniti logiku i metode naših kolega. Nadam se da razumete da se, u ovim okolnostima, nikada nećete osećati zadovoljno na forumu dok ne budete spremni da prihvatite kako moje kolege rade.
Ovako je to.
Svaka žalba koja dokazuje da kazino ne postupa u skladu sa Kodeksom o fer kockanju ima potencijal da snizi ocenu. „Problem" leži u konkretnim aspektima pristupa kazina. Kao što sam objasnio.
Oprostite mi, ne mogu to da promenim, iako bih voleo.
Kažeš da je kazino prestao da odgovara? Imao sam drugačije informacije od četvrtka, ali ako si u pravu, dobićeš ono što želiš: nema više isplata i uništen je Indeks bezbednosti. Da li je ovo način da se pomogne igračima koji se već žale? Ova situacija je puna okrutne ironije. Mislim da sam i to objasnio.
Dakle, saosećam sa tobom, ali ne mogu ti pružiti zadovoljstvo koje želiš.
Dear user,
I believe I already explained all I could in my previous responses. I understand that this information may not be sufficient for you. You know, specifically, that due to such emotional situations, forum posts are not proofs. Those are just words; we can't use them directly against the casino operators if we do not want them to completely ignore you players in the complaints.
If you have issues, please submit the complaint because not all of that can be investigated or proven just on the forum. As I already explained.
Of course you are all mad, and of course you feel like we forum administrators must respond to all your absolutely obvious warnings. But the truth is that we have nothing to do with how the system works. We can only explain our colleagues' logic and methods to you. I hope you understand that given these circumstances, you won't ever feel satisfied on the forum until you are ready to accept how my colleagues work.
This is how it is.
Each complaint that proves the casino is not acting in accordance with the Fair Gambling Codex has the potential to lower the score. The "problem" lies in the concrete aspects of the casino's approach. As I explained.
Pardon me, I can't help change that, even though I would love to.
You're saying the casino stopped responding? I had different info from Thursday, but if you're right, you'll get what you want: no more payouts and a ruined Safety Index. Is this the way to help already complaining players? This situation is filled with cruel irony. I believe I explained that, too.
So, I empathize with you, but I can't give you the satisfaction you want.
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