Hmm, to mi ne zvuči u redu. Da li ste pitali kazino u čemu je bio problem kada vam je nestalo celokupno stanje? Da li ste igrali sa bonusom ili pravim novcem?
U svakom slučaju, primetio sam da ste uspeli da uložite žalbu . Da li ste takođe pročitali Odredbe i uslove vezane za bonus? Pitam jer je moguće da je bonus imao ograničenje dobitka, ali pošto su vam uzeli sve dobitke malo je čudna situacija.
Možete li nam reći nešto više da bismo imali bolji pregled?
Hmm, that doesn't sound right to me. Did you ask the casino what the problem was when your entire balance disappeared? Did you play with bonus or real money ?
Anyway, I noticed that you managed to file a complaint. Did you also read the Terms and Conditions related to the bonus? I ask because it is possible that the bonus had a win limit, but since they took all your winnings it is a bit of a strange situation.
Can you tell us a bit more so we have a better overview ?
Automatski prevedeno: