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Velobet Casino - opšta diskusija (strana 22)

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alexdost8580
pre 7 meseci

And have you recieved any explanation regarding the canceletion?

What abut trying another payment method? 🤔

pre 7 meseci

Paddy power sort your site out I won't e coming back again just another of the many very bad experiences yet again so jog scruffs

nuggy655
pre 7 meseci

Hey, I guess I don't quite understand what you're writing. But feel free to tell me more about your experience in this casino. If I understand it at least a little bit correctly, you didn't have a good experience here, could you describe it?

pre 7 meseci

It’s a disgraceful casino who fabricated evidence to casino.guru that claimed I used someone else’s information to sign up despite sending proof of bank account, address, passport, driving license, written letter with name, date and username. All because my front facing camera on my phone is broken. 99% of casinos allow verification in other ways, these do not. I even reached out to their verification provider sumsub who claimed not to have received anything from my name so I’m unsure how the casino received it. Please guys never use this website they will do anything they can not to pay you.

Anonymized954
pre 7 meseci

I'm sorry how your case turned out, I read the result. 

Unfortunately, unless you have proof that the casino manipulated something in the process that would have clearly indicated to Branislav to consider it at the time, there was nothing more that could be done about it. On the contrary, the casino obviously provided what was necessary in this case. 

But if sometime in the future you have a problem with the verification with the camera, the photographer and therefore it is broken, try to get a mobile phone from a friend or family or I do not know who and take a picture of the documents, or take a selfie or anything like that. That's probably one of the few things I can think of to make sure you don't have that problem anymore.

Jaro
pre 7 meseci

The casino didn’t ever provide me with any proof or evidence but apparently provided some to casino guru. I took a selfie but it wasn’t sufficient enough for them. They are scammers

pre 7 meseci

Igram na Velobetu već nekoliko nedelja i mogu reći da je sajt dobro napravljen i da radi veoma brzo i na računaru i na pametnom telefonu. Uplatio sam depozit karticom i dobio bonus, ali budite oprezni sa uslovima: zahtev za klađenje je prilično visok i nisu sve igre važeće. Izvršio sam dve isplate (jednu od 100 evra, a drugu od 250 evra) i u mom slučaju su stigle bez problema za manje od 48 sati nakon provere dokumenata. Podrška putem ćaskanja je dobra, odgovorili su mi na italijanskom za nekoliko minuta. Za sada mi se sve sviđa, ali ne preporučujem da igrate olako sa velikim sumama, bolje je početi sa malo i sve testirati. Javite mi ako više volite neformalniji ili tehničkiji stil!

Automatski prevedeno:
pre 7 meseci

Igram na Velobetu već nekoliko nedelja i mogu reći da je sajt dobro napravljen i da radi veoma brzo i na računaru i na pametnom telefonu. Uplatio sam depozit karticom i dobio bonus, ali budite oprezni sa uslovima: zahtev za klađenje je prilično visok i nisu sve igre važeće. Izvršio sam dve isplate (jednu od 100 evra, a drugu od 250 evra) i u mom slučaju su stigle bez problema za manje od 48 sati nakon provere dokumenata. Podrška putem ćaskanja je dobra, odgovorili su mi na italijanskom za nekoliko minuta. Za sada mi se sve sviđa, ali ne preporučujem da igrate olako sa velikim sumama, bolje je početi sa malo i sve testirati. Javite mi ako više volite neformalniji ili tehničkiji stil!

Automatski prevedeno:
pre 7 meseci

Joined today just to post a positive comment. Casino rep springs to mind

pre 7 meseci

The casino didn’t ever provide me with any proof or evidence but apparently provided some to casino guru. I took a selfie but it wasn’t sufficient enough for them. They are scammers

pre 7 meseci

Casinos often don't provide exactly what they found out and how they found it out because then the players could somehow get around it in the future and it wouldn't be worth it for them. 

I'm not sure if I have more to say about this as the case was a close one and although I understand that you are angry, I hope that a similar situation won't happen again.

pre 7 meseci

Igram na Velobetu već nekoliko nedelja i mogu reći da je sajt dobro napravljen i da radi veoma brzo i na računaru i na pametnom telefonu. Uplatio sam depozit karticom i dobio bonus, ali budite oprezni sa uslovima: zahtev za klađenje je prilično visok i nisu sve igre važeće. Izvršio sam dve isplate (jednu od 100 evra, a drugu od 250 evra) i u mom slučaju su stigle bez problema za manje od 48 sati nakon provere dokumenata. Podrška putem ćaskanja je dobra, odgovorili su mi na italijanskom za nekoliko minuta. Za sada mi se sve sviđa, ali ne preporučujem da igrate olako sa velikim sumama, bolje je početi sa malo i sve testirati. Javite mi ako više volite neformalniji ili tehničkiji stil!

Automatski prevedeno:
pre 7 meseci

Hello, I'm glad you had a good experience here. 

What payment method did you use for the withdrawal? When you talk about high wagering on the bonus, what was it like?

Jaro
pre 7 meseci

Zdravo Jaro,

Hvala na poruci! 😊

Za isplatu sam koristio Visa kreditnu karticu, istu onu koju sam koristio za depozit. Nakon verifikacije dokumenta, sredstva su stigla u roku od dva radna dana, tako da je u mom slučaju proces bio brz.

Što se tiče visokih uloga, glavni problem je što su mnoge igre sa visokim RTP-om bile isključene iz bonusa, pa ste morali da igrate na manje povoljnim igrama. Primetio sam da ste, da biste ispunili uslove klađenja, morali da se kladite agresivnije, što može postati rizično. Stoga preporučujem da pažljivo pročitate uslove i da se ne zanesete previše početnim entuzijazmom.

Automatski prevedeno:
Luca92
pre 7 meseci

I understand, when you play with more aggressive bets as you called it, they often have bonuses and max bets and it was €5. Was there something similar with the bonuses you played with?

pre 6 meseci

Is anyone having withdrawal issues? I’ve used velo for around 15 months and they’ve been great, always pay out quick through sepa and I’ve had dozens of withdraws. I had a successful withdraw on Friday which was less than 18 hours after I requested it so all good. My recent request was labelled success 3 days ago and I’ve still not received anything. Spoke to live chat who are usually pretty good and they’ve just said it’s a known issue and just to wait. They couldn’t provide any proof it’s been sent or any further information which is a bit worrying. Anyone else struggling to get a successful withdrawal?

Gb123
pre 6 meseci

Update money has just come in

Gb123
pre 6 meseci

So all good now, right?

I'm glad for you.

What was the delay, though? Have you learned that?

If you wish, you could also write about your experience from this casino in your user review so others know how this casino works. 😉

Romi
pre 6 meseci

They emailed me and apologised for the delay there was a temporary internal problem with sepa payments which is now resolved so fair enough.

Gb123
pre 6 meseci

Hello, thanks for sharing! I am truly delighted to discover that the casino operates with such transparency! And of course that the money are where it should be. 🙂

I hope you have a great weekend!

RuleofLaw je izbrisao post
pre 5 meseci

Podigao sam 2.500 evra i nadam se da će mi zaista isplatiti.

Uplatio sam dovoljno na sajt..

Automatski prevedeno:
Tonibello1
pre 5 meseci

Hello, if you are not aware of any issue related to the withdrawal, I guess there is no need to worry. Hope your withdrawal will be smooth.

Let me know how it went, please.

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