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In this case, you should report fraud t your bank.
Have you tried that?
WinnerCasino - opšta diskusija (strana 5)
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Any word of your withdrawal yet. I am onto week 8 now. I’m starting to dout if I will ever get payed out.
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Hello, I do not speak because I do not have any new information regarding my payment, I am still waiting, nothing changes, the answers on chat are still the same or end up ending the chat in the middle of the conversation , also so far I do not have any good information
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It has been quite some time, do you think that the casino will pay you?
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I'm starting to doubt more and more that my winnings will be paid to me, I feel strongly cheated by the casino but I'm still waiting to see what happens next
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Hello Twinsy, I am sorry for this unpleasant experience and that we couldn't help you with your complaint. It's been really long time up to now. Unfortunately, the casino has a very bad reputation, I wish a miracle would happen for you😏, but despite the fact that this is not a successful case of winnings payout, your post will serve to other players as a warning signal, that no one should start with such unfair casino. Despite all that I wish you good luck,...and hope dies last anyway.🤞
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Zdravo Radka, mogu li da te kontaktiram direktno putem mejla? Treba mi savet i mislim da biste mogli pomoći.
Automatski prevedeno:
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Zdravo, ista prevara kao i ja, čekam isplatu od 280 evra 2 nedelje. Još uvek neizmenjeno. Ne odgovaraju na mejlove i u ćaskanju uživo samo kažu da to prosleđuju nadležnom odeljenju. Bilo bi previše zahteva, ne verujem ni reč.
Automatski prevedeno:
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Hi Koppari,
it's not that I'm not willing to help, but considering your complaint against this casino, I guess it would be better to ask Matej. I'm not quite familiar with this case, you see?
If it is something more "general" on your mind, sure email me at: radka@casino.guru
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Thank you, in my case the payout is still pending and I have already lost faith that the winnings will be paid, I keep getting the same answers on the live chat and I hope this will be a warning to others not to start playing at this casino, I also hope that others who are waiting for a payout have had a bit more luck and received their winnings, regards 😊
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I am now onto week 11 of waiting now. How long have you waited? I had to go through the same process after 9 weeks. They put the money back in my account and made me process the withdrawl again. Keep getting told the same rubbish from support. I dout il get payed out now. Home of a site
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It is currently the 20th week of waiting for the winnings to be paid out 😳
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Da li ste i dalje u kontaktu sa njima? Napisao sam im da sada predajem stvar svom advokatu, nije ih briga. Ne dobijam odgovor ni na jedan mejl, stalno mi šalju ponude. Uvek istu izjavu u ćaskanju uživo, prosleđuju je nadležnom odeljenju. Neće ih biti. Bez tužbe na njih nikada neće biti isplate. Šteta što Guru ne može da pomogne, pa se ni ovde nisam bunio. Nadam se da će ovaj kazino uskoro biti zatvoren
Automatski prevedeno:
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Zdravo, nisam bio u kontaktu i nisam dobio svoj dobitak. Marketinške poruke dolaze po nekoliko puta dnevno i ne prestaju da ih šalju, iako sam to više puta zahtevao i obećali su da će to izbrisati u četu. Zatvorio sam račun. Isto tako, njihova sestrinska kazina šalju iste ponude i ne mogu to da sprečim... Ponude iste "ti si kvalifikovan..." itd.
Totalni prevarant "kazino"
Automatski prevedeno:
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Nisam dobio svoj dobitak... Odustao sam.
Automatski prevedeno:
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Hello, I am only contacted via live chat, I have not received any reply to my email , how long did you wait for your payout ? I have not given up yet, it has been a long time but I will not give up and I am still waiting for the situation to develop, I keep getting the same answers on the live chat that there is a delay, that it should be over soon - for 20 weeks the same answers
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Zdravo, od 30. 11. čekam 280 evra koji se do danas obrađuju. Pišu da je za obradu potrebno 7-21 dan, što ne postoji ni u jednom kazinu. Ono što mi smeta je što sam nekoliko dana ranije imao isplatu od 200 evra, koja mi je već bila na računu posle 4 dana. I sada navodno treba 7-21 dan? Uopšte ne dobijam odgovor na imejl, u ćaskanju uživo svi vam kažu nešto drugačije. Dakle, neko laže onda da. I sve recenzije to potvrđuju. Kada uključim Vi-Fi, blokiraju me, mogu da dođem do sajta samo kada isključim Vi-Fi. Ali više od 20 nedelja??? I još uvek pričaju o svom izlazu??? Više im ne verujem i nadam se da će ovaj kazino uskoro biti zatvoren. Ne mogu da verujem da sam pao na takav kazino. Ali neću to da trpim i tužiću je. Naravno da još čekam 21 dan. Ali već danas znam da nikada neću dobiti dobitak koji sam osvojio legalno. Samo to pokazuje reakciju kazina. Pogotovo što navode licencu koja i ne postoji. Nadam se da se niko više ne igra sa njima i pročitajte sve kritike ovde.
Automatski prevedeno:
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this happened to me I had to wait 3 months for my withdrawal as they had a lot of scammers getting money out of them so they where doing proper Checks . Unfortunately after 3 months it was declined and then I made the withdrawal again the same day and a few days later they emailed me telling me to send ban statment and card for proof . After I did that they withdrew my money and everytime after that it took around 5 days to make a withdrawal after that . People need to know that they have a lot of problems atm they’re a new casino and problems have been made and they’re taking extra Precautions with their withdrawals . Just be patient or don’t use their website at all .
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I am onto nearly 4 months since I made my withdrawal. Still contact them every day. Same bullshit from support. Nothing gets done about it. I’m having my doubts now about getting payed out
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I too am still waiting, it's been over 6 months now and still the same answers in the chat, I also wonder if the winnings will ever be paid out.
