Zdravo,
Imam žalbu na goldenlion.bet.
Kao igrač, želeo bih da mislim da sam zaštićen.
Došao sam do goldenlion.bet kada sam osetio da sam izgubio kontrolu nad klađenjem i zamolio sam se da kontaktiram drugu osobu.
Poslao sam e-poštu rekavši da više nemam kontrolu i da sam očajan što su me ignorisali.
Izgubio sam kontrolu.
Sada samo ignorišu svaki mejl koji pošaljem.
Oni reklamiraju odgovorno igranje.
Preuzimam odgovornost, ali sam se prijavio verujući da će me shvatiti ozbiljno i zatvoriti moj nalog kada zabava prestane, ali su me umesto toga ignorisali radi finansijske dobiti.
Izneveren sam i sada stalno ignorisan.
Verujem da kada sam očajnički posegnuo za njima, trebalo bi da deluju, a ne da me samo ignorišu.
Molim vas, ako možete nešto da učinite da mi pomognete, javite mi.
Srdačan pozdrav
Hi,
I have a complaint about goldenlion.bet.
As a player I would like to think I am protected.
I reached out to goldenlion.bet when I felt I had lost control of betting and was asked to contact another person.
I emailed stating I was no longer in control and was desperate I was ignored.
I lost control.
They are now just ignoring every email I send.
They advertise responsible gaming.
I take responsibility but I signed up believing that when the fun stops they would take me seriously and close my account but instead they have ignored me for financial gain.
I have been let down and now continuously ignored.
I believe when I reached out desperately they should act and not just ignore me.
Please if there is anything you can do to help let me know.
Kind Regards
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