Nakon registracije kod Cruks-a oko oktobra 2023. (što je holandski sistem koji vas sprečava da se kockate u svim LEGALNIM fizičkim i onlajn kockarnicama), još uvek sam mogao da uplatim i prokockam približno 1000 evra na njihovoj internet stranici.
Nakon što su ovo pokrenuli putem usluge onlajn ćaskanja, kao i pismeno putem korisničke službe putem e-pošte, rekli su da će to istražiti.
2 meseca kasnije još uvek nisam imao nijedno ažuriranje i nema povrat novca.
Dobijam samo automatizovane e-poruke i isti odgovor iznova i iznova, za kazino koji vodi vlada ovo je suviše smešno za reči i ne bi trebalo da traje toliko dugo i odmah vraćam sav neopravdani novac koji sam mogao da dobijem depozit/kockanje tokom moje registracije na cruks!
After registering with Cruks around October 2023 (which is a Dutch system to prevent you from gambling at all LEGAL physical and online casinos), I was still able to deposit and gamble approximately 1000 EURO on their online site.
After raising this with the online chat service as well as in writing via customer service via email, they said they would investigate this.
2 months later I have still not had a single update and no refund of my money.
I only receive automated emails and the same answer over and over again, for a casino run by the government this is too ridiculous for words and it should not take this long at all and I am immediately reclaiming all the unjustified money I have been able to deposit/gamble during my cruks registration!
Automatski prevedeno: