Sada sam dobio tu poruku:
zdravo,
Ovo se odnosi na vašu verifikaciju.
Nakon pregleda dokumenta koji ste dali o svom dokazu o verifikaciji adrese, naš namenski tim je obavestio da vaš račun za komunalije ne ispunjava naše kriterijume i zatražio je da se dostavi novi.
Ljubazno vas podsećamo da prihvatamo račun za komunalne usluge kao dokaz adrese. To može biti račun za struju, vodu, gas ili internet i treba da bude na vaše ime i izdat u poslednjih 90 dana. Dokument mora biti u originalnom PDF formatu ili slika zvanične fizičke kopije.
Ako imate bilo kakvih drugih problema ili nedoumica, ne oklevajte da nas kontaktirate.
Želimo vam ugodan ostatak dana i ostajemo vam na raspolaganju.
srdačan pozdrav,
Velton
Trenutna podrška za kazino
ali moj nalog je verifikovan.

Now I recieved that message:
Hello,
This is regarding your verification.
Upon reviewing the document you provided about your proof of address verification, our dedicated team advised your utility bill didn't meet our criteria and requested new one to be provided.
We kindly remind you that we accept Utility Bill as Proof of Address. This can be an electricity, water, gas, or internet bill and should be under your name and issued in the last 90 days. The document must be in its original PDF format or a picture of an official physical copy.
If you have any other issues or concerns, please don't hesitate to get in touch with us.
We wish you a great rest of your day and remain at your disposal.
Kind regards,
Welton
Instant Casino Support
but my account is verified.
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Automatski prevedeno: