Dobro veče, momci. Definitivno ne kucam recenzije kazina niti gubim vreme izražavajući svoje mišljenje u vezi sa igrom ili sl... Međutim, ovog puta je vredelo i nisam mogao da se nosim sa ovim konkretnim kazinom. Primio sam e-poštu u vezi sa 'bonusom bez depozita' koji mi je pripisan, pa sam bio donekle srećan. 4 sata je ujutro i bio sam kod prijatelja, igrao igrice i pio viski, zašto da ne, zar ne? Pa, nije se desilo. Prijavio sam se na svoj nalog, prosledio sam sebe direktno sa linka e-pošte i nije bilo bonusa na mom nalogu. Odlučio sam da kontaktiram podršku uživo i nadam se da će moći da reše problem, ali samo su ga pogoršali. Korisnička podrška koja nosi ime 'Valentin' je definitivno bila neznalica, licemerna i uopšte nije bila voljna da pomogne. Objasnio mi je na stvarno pokvarenom engleskom, najverovatnije copi-paste frazama, koje je koristio da komunicira sa mnom, da nemam bonus, ali ovo je 'priprema' za bonus ako radim neku aktivnost na svom račun. Ovo je prvi put da sam bio svedok takvog 'mamca' i neznanja. Nikada više ne bih posetio ovaj kazino i nadam se da ćete i vi učiniti istu stvar. Kockam se već 7+ godina, nisam ponosan na ono što radim, ali definitivno nikada nisam video tako loše iskustvo u svom celom životu kockanja.
Good evening, lads. I am definitely not typing casino's reviews nor wasting my time expressing my opinion regarding the gameplay or etc... However, this time it was worth it and I couldn't handle myself regarding this particular casino. I received email regarding ' no deposit bonus' credited to me, well I was somewhat happy. It is 4 am in the morning and I was at my friends place, playing some slots and drinking whiskey, why not, right? Well, it didn't happen. I logged into my account, forwarded myself directly from the email link and there was no bonus in my account. I decided to contact the live support and hopefully they can fix the issue, well they just made it worse. The customer support whom goes by the name of ' Valentin ' definitely was ignorant, hypocrite and not willing to help at all. He explained to me in a really broken english, most likely copy-paste phrases, which he used to communicate with me, that I do not have a bonus, but this is a 'preparation' for a bonus if I do some activity on my account. This is the first time I ever witnessed such a 'bait' and ignorancy. I wouldn't ever visit this casino again and I hope you do the same thing. Been gambling for 7+ years now, not proud of what I am doing, but definitely never seen such a bad experience in my whole gambling life.