U redu, tako je od početka do sada.
Nakon što sam pobedio i zatražio povlačenje pre skoro tri meseca, sada je bila samo borba za mene da potvrdim svoj nalog na kingdice-u.
Molimo vas da pročitate međusobne razgovore putem e-pošte da biste se sami uverili.
Kada sam prvi put postavio svoj pasoš koji takođe piše o njihovom kazinu (pogledajte otisak koji sam ranije poslao)
nisu ga prihvatili kao validan dokument za verifikaciju lične karte, što je veoma čudno jer su naveli pasoš kao traženi dokument za verifikaciju.
Takođe sam postavio i dokaz o prebivalištu.
Dobio sam mejl u kome žele dokument sa pečatom i potpisom, trebalo mi je nedeljama da dobijem taj konkretni dokument koji su tražili od vlade Norveške.
Zatim su tražili drugu vrstu lične karte umesto pasoša koji je na njihovom sajtu ispisan kao važeći dokument.
Tako da mi je trebalo još nekoliko nedelja da se prijavim za fizičku vozačku dozvolu pošto mi u Norveškoj imamo digitalnu.
Morao sam da rezervišem vreme da odem do saobraćajnog odeljenja koje je jedan sat vožnje od mesta gde živim da fotografišem i napravim novu dozvolu.
onda sam dobio e-mail u kojem se kaže da nije validan ni kao dokument za verifikaciju lične karte, do sada sam im dao tri različite vrste ličnih dokumenata koje je izdala vlada i one specifične sa uključenim pečatom i potpisom.
Evo mejlova koje sam juče primio i mogu vam ih proslediti ako želite.
VERIFIKACIJA IDENTITETA
Zdravo Ajuba,
Treba nam još jedan dokaz identiteta od vas.
Pregledali smo vaše otpremljene dokumente.
Nažalost, vaš identitet nije mogao biti verifikovan zbog .
Prijavite se ponovo i otpremite drugi dokaz identiteta.
Ponovo otpremite dokumente
Hvala vam,
King Dice
onda sam kasnije istog dana dobio ovo:
Dobro veče,
Nadam se da si dobro.
Danas sam razgovarao sa našim timom za verifikaciju, koji je pregledao dokument koji ste dostavili i rekli su da ovo nije prihvaćeno jer ste ga već poslali.
Da biste u potpunosti verifikovali svoj račun, molimo vas da pošaljete originalnu kopiju koju je izdala banka ili druga institucija ili možete da pošaljete elektronski izvod iz banke.
U potpunosti razumem vašu situaciju, ali nismo u mogućnosti da nastavimo da prihvatamo isti dokument koji stalno pružate.
Kada ovo dobijete, obavestite me i obratiću se našem timu za verifikaciju da pitam da li je prihvaćeno.
Cenim vaše vreme do sada, ali ako imate pitanja, javite mi.
Srdačan pozdrav
Natalie
King Dice Support
Dakle, vidite da nije važno koje dokumente šaljem, oni stalno odbijaju i traže nove.
Jasno je šta je tu agenda i da se učini sve da se ovo povlačenje odugovlači jer oni zatvaraju posao do kraja ovog meseca, kao što su mi ranije spomenuli.
I dalje ću im dati ono za šta traže i to je elektronski bankovni izvod, ali sam već prilično siguran u ishod.
Biće odbijen i zatražiće drugu vrstu dokumenta.
Nikada nisam doživeo tako tešku verifikaciju da se traže određeni dokumenti, a kada se dobiju odbijaju se i traže novi.
Nadam se da možete videti sliku ovde u kazino guruu.
Oni gase svoje poslovanje i verovatno neće isplatiti moj novac koji sam upravo proverio, a njihova veb stranica takođe nema.
Ali vidim da i dalje imaju kazino koji je povezan sa njima, kao što je clubriches kazino.
Okey so this is the case from beginning until now.
After i won and requested a withdrawl almost three months ago now it has only been a struggle fo me to get my account verified at kingdice.
Please read the email conversations between us so that you can see for yourself.
When i first uploaded my passport which also says on their casino (take a look at the print i sent earlier)
they did not accept it as a valid document for ID verification, very strange as they specifik type Passport as a requested document for verification.
I also uploaded a proof of residence .
I got an email where they want a document with stamp and signature, it took me weeks to get that specific document they requested from the govournment of Norway.
Then they asked for another type of ID instead of a passport which is written on their website as a valid document.
So it took me a few more weeks to apply for a physical drivers license as we in norway have digital ones.
I had to book a time go to the traffic department which is one hour drive from where i live to take photos and make a new license.
then i got an email saying that it is not valid either as a ID verification document, so far i have given them three diffrent types of govournment issued ID´´ documents and the specific ones with stamp and signature included.
Now here comes the emails i recieved yesterday i can also forward them to you if you wish.
IDENTITY VERIFICATION
Hi Ayouba,
We need another identity proof from you.
We've reviewed your uploaded documents.
Unfortunately, your identity couldn't be verified due to .
Please log back in and upload a different proof of identity.
Reupload Documents
Thank you,
King Dice
then later same day i recieved this:
Good evening,
I hope you are well.
I have been speaking with our Verification team today, who have looked over the document you provided and they have advised this is not accepted as you have already sent this one through previously.
In order to fully verify your account, please can you send an original copy issued by the bank or another institution or alternatively you are able to send an electronic bank statement.
I understand completely your situation, but we are not able to continue to accept the same document you keep providing.
Once you have obtained this please let me know and I will reach out to our Verification team to ask if it is accepted.
I appreciate your time so far, but if you have any questions please let me know.
Kind regards
Natalie
King Dice Support
So you see it does not matter what documents i send they keep declining and asking for new ones.
It is clear what the agenda is here and it is to do everything to stall this withdrawl as they close down their business by the end of this month as they mentioned previously to me.
I will still give them what the request for and it is a electronic bankstatement but im pretty sure of the outome already.
It will get rejected and asked for another type of document.
I have never experience such difficault verification that asks for specific documents and when they are recieved they get declined and new ones are asked for.
I hope you guys can see the picture here at casino guru.
They are shutting down their business and will probaly not pay out my money i just checked and their website is gone also.
But i see that they still have casino that are related to them such as clubriches casino.
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