U protekla četiri meseca moji zahtevi za povlačenje su neprekidno odbijani, a moja sredstva ostaju nedostupna. Pre toga, nisam imao problema sa deponovanjem i podizanjem novca, čak i kada sam iskusio pobede i gubitke.
Nortia je 19. maja najavila privremenu suspenziju depozita i povlačenja koristeći uslugu Vega Vallet zbog nekih problema. U početku nisam bio zabrinut jer je trebalo da bude privremeno, ali je prošlo četiri meseca, a Vega Vallet transakcije nisu ponovo uspostavljene. Nijedan drugi kazino nije preduzeo takvu meru. Kontaktirao sam i Vega Novčanik i oni su rekli da je problem rešen i da čekaju da Nortia nastavi sa uslugama. Ovo sugeriše da Nortijina odluka može proisteći iz drugih razloga.
Štaviše, povlačenja putem drugih metoda, kao što su kriptovalute, takođe su odbijena, čime su moja sredstva praktično zamrznuta.
Tokom ova četiri meseca, više puta sam ih kontaktirao putem e-pošte, samo da bi mi svaki put rekli da „molim vas sačekajte još malo", bez naznaka rešenja na vidiku.
Još uvek imam pristup svom nalogu.
Nisam učestvovao ni u kakvim kršenjima kao što su iskorišćavanje strategija ili zloupotreba bonusa.
Ljubazno vas molim za pomoć u povraćaju mojih sredstava.
For the past four months, my withdrawal requests have been continuously denied, and my funds remain inaccessible. Prior to this, I had no issues depositing and withdrawing money, even as I experienced wins and losses.
On May 19, Nortia announced a temporary suspension of deposits and withdrawals using the service Vega Wallet due to some issues. I wasn't worried at first since it was supposed to be temporary, but four months have now passed, and Vega Wallet transactions have not been reinstated. No other casino has taken such a measure. I also contacted Vega Wallet, and they stated that the issue is resolved and that they are waiting for Nortia to resume services. This suggests that Nortia’s decision may stem from other reasons.
Moreover, withdrawals via other methods, such as cryptocurrencies, have also been denied, effectively freezing my funds.
Throughout these four months, I have repeatedly contacted them via email, only to be told to "please wait a little longer" each time, with no indication of resolution in sight.
I still have access to my account.
I have not engaged in any violations such as exploiting strategies or the misuse of bonuses.
I kindly request your assistance in recovering my funds.
4か月の間ずっと出金を拒否され続けており、今もなお資金は引き出せずにいます。それまでは勝ったり負けたりを繰り返しながら、何の問題もなく入出金できていました。
5月19日にVega Walletという入出金サービスで問題が起きたとして、NortiaはVega Walletでの入出金を一時的に停止すると発表しました。一時的なものだと心配はしていなかったのですが、その後4か月経過してもVega Walletでの入出金は復活させていません。これは他のどのカジノも行っていない処置です。Vega Wallet側にも問い合わせましたが、問題は解決し、Nortiaの再開待ちと返事がありました。なのでこれはほかの理由によるNortiaの判断と思われます。
また、仮想通貨等の他手段での出金も拒否されており、実質的に資金が凍結状態にあります。
4か月間、再三メールで問い合わせを続けましたが、「もうしばらくお待ち下さい」と繰り返し言われるのみで、一向に解決する兆しはありません。
今もアカウントにアクセスはできます。
攻略法、ボーナスの不正利用等の違反は一切行っておりません。
どうか資金を取り戻すためのご協力をよろしくお願いいたします。
Automatski prevedeno:
