Moramo da počnemo sa ovim kazinom, tako da bih prvobitno pre 4 nedelje rekao da sam došao ovde kao i pre nego što sam se pridružio novom kazinu i proverio recenzije kazina bla bla
tako da se pridružujem Plaifina kazinu istom starom jazzu za stalnog kazino igrača koji uplaćujem više od 2000 dolara dnevno i bacim tvog ujaka.
tako da ovaj kazino nikako ne bi mogao da uradi kako treba, od promocija koje su još uvek dostupne i oglašene do depozita, a onda shvati da još uvek nije dostupno, jer mi je rečeno da sam ja kriv što ne čitam sitna slova kada je moj argument zašto ga reklamiraju na toj promociji strana!! 🤔 Čovek bi pomislio da to znači da je to promocija na koju klijent može da uplati depozit.
tako da nakon deponovanja i prolaska kroz nivoe gde dobijate okretaje ili novac za svaki put kada napredujete na novi nivo, ja to radim više puta, ali nisam dobio bonuse u to vreme za napredovanje na nivo, samo nekoliko sati kasnije i dobro trči neko vreme Došao sam do nivoa 5, došao je sa 150 okretaja. Dobijate 50 sada bla bla ostalo automatski dodaje sledećeg dana
pa 2 dana kasnije shvatim da 2. 50 okretaja nije pripisano jer je to 1k 50 okretaja dnevno tokom 3 dana za nivo 5. Dolazim u ćaskanje uživo i kažem im da nisam primio 2k 50 okretaja, oni izgledaju kažu da jesu onda kreditiraju Kažem da nisam dobio bonuse za nivo 4, nivo 4, nivo 2 itd., što je dodalo preko 200 dugovanih okretaja i mislim da je ekvivalentno 20-50 € i oni mi kažu „ohh, čekaj" od pre neki dan kada smo napravili pravilo za koje nijedna mušterija nije znala ili tako nešto i rekla!!!! svi bonusi koji su se odnosili na nečije naloge na dan ili pre 25.3.2024. se ne poštuju, a sve posle je.
to mi govori da su mnogi klijenti bili zamišljeni za mnogo bonusa jer su sigurno imali grešku negde jer nisu mogli da prate šta je dodeljeno na način bonusa jer im se ne pripisuje automatski.
sada sledeći broj i to najbolji
pre nego što uplatim svoje depozite od $2000+ u periodu od 12 sati, dobijam poruku od VIP-a koja kaže bla bla hvala Rajan primećujemo vaše depozite bla bla Ja sam vaš VIP menadžer besplatan ovaj besplatni bonus ovaj bonus koji „Skupio sam sve pre" u naredna 4 dana moje iskustvo je postalo još gore.
Ne dobijam odgovore od VIP-a
ne dobijam odgovore od Uprave
Više puta idem na ćaskanje uživo
Ništa od njih ne dobijam od velike pomoći
pa polažem stotine ovde
Tamo polažem stotine
Imajte na umu da nikada nisam ovde povukao, tako da je sav besplatni novac u kazino
Soooo Ema koja je vip konečno me kontaktira i kaže vau tvoji depoziti bla bla sad slušaj ovo!!!!!! Ema kaže ahhhh ummm šta kažete na sve vaše igre i depozite mi ćemo vam dati Ahhhh $100 bonusa u gotovini!! 🫣
Odgovorio sam sa stvarima kao što je ahhh. Neugodno mi je. Osećam se nepoštovanjem, poznaješ džez, i sve vreme sam govorio kazinu, gledaj da sam glavna osoba, mogu da položim više od 50.000 dolara mesečno ako je potrebno, samo poštuješ ono što Imam pravo i koliko dugujem km i nastaviću sa deponovanjem.
Ne mogu da verujem da nema određenog keš bonusa ili povrata gotovine, poslao mi je e-poštu o tome, pitali su me šta mislim dok je Emma čak dodala ?? Do kraja mi je ponudio 100 dolara i želeo sam da znam da li sam u redu sa ovim kao da su pregovori 😆
ovo je bilo pre 2 dana, poslao sam e-poštu preko 10 puta i bez odgovora otišao sam na ćaskanje uživo 6 puta i dobio ništa osim grupne planirane laži, izgovora, lažnih obećanja i stalnog zanemarivanja mene kao lojalnog klijenta koji je deponovan i ima pravo na ono što su reklamirali da sam platio.
We’re do I start with this casino, so originally 4 weeks ago I would say I came here like I do before I join a new casino and checked casino reviews blah blah
so I join Playfina casino the same old jazz for a full time casino player I deposit in excess of $2000 a day and bobs your uncle.
so this casino could never get it right at all, from promotions still available and advertised to deposit too, then realising there not still available, being told it’s my fault for not reading fine print when my argument is why are they advertising it on there promotion page!! 🤔 one would think that means it’s a promotion a customer can deposit to.
so after depositing and going through levels where you receive spins or money for each time you advance a new level, I do so multiple times but didn’t receive the bonuses at the time for going up a level, only hours later and off a good run for a while I got to level 5 it came with 150spins. You get 50 now blah blah the rest auto adds the next day
so 2 days later I realise the 2nd 50 spins not credited as it’s 1x 50 spins a day over 3 days for level 5. I come to live chat tell them I didn’t receive 2x 50 spins they look they say yes they credit it then I say I didn’t receive level 4 level 4 level 2 ect bonuses also which added up to over 200 spins owed and I think 20-50€ equivalent and they tell me "ohh hang on" as of the other day we made a rule that no customer knew about or something and said!!!! any bonuses that were to do with anyone’s accounts on or prior to 25/3/2024 are all not honoured and anything after is.
that tells me a lot of customers got stooged for a lot of bonuses because they must of had a error somewhere were they couldn’t keep up with knowing what’s been credited in the way of bonuses because they were not being credited automatically.
now next issue and the best one
before I go on my $2000+ worth of deposits in a 12hr period I get a message from VIP saying blah blah thanks Ryan we notice your deposits blah blah I’m your vip manager free this free that bonus this bonus that "I’ve herd it all before" over the next 4 days it’s gone from bad my experience to worse.
I get no responses back from VIP
i get no responses back from Management
I go to live chat multiple times
I get nothing from them very unhelpful
so I deposit hundreds here
I deposit hundreds there
mind you I have never withdrew once here at all so all free money to the casino
Soooo Emma who’s vip finally contacts me, and says wow your deposits blah blah now listen to this!!!!!! Emma says ahhhh ummm how about for all your game play and deposits we will give you Ahhhh $100 cash bonus!! 🫣
i responded with things like ahhh I’m embarrassed I feel disrespected you know the jazz, and all the while I have said to the casino look im a principal person I can deposit in excess of $50,000 a month if need be, you just honour what I am entitled to and what km owed and I will continue depositing.
I can’t believe there is no set cash bonus or cash back, I was emailed about it, asked what I think with Emma even adding ?? To the end of offering me $100 and wanted to know if I was ok with this like it was a negotiation 😆
this was 2 days ago, I have emailed over 10 times and no response I have gone to live chat 6 times and get nothing but a group planned lie, excuse, false promises and constant disregard of me being a loyal customer who’s deposited and entitled to what they advertised that I paid for.
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