Zdravo tim,
Moram da podelim novosti o svojoj situaciji.
Obavestio sam kazino da sam podigao zahtev za povraćaj sredstava kod svoje banke i banka će blokirati iznos i primalac neće moći da ga koristi do dalje istrage. Nakon što je ovo čuo, predstavnik podrške je spomenuo da će sredstva biti dodata u novčanik, a ja da povučem zahtev za povraćaj sredstava. Sada je urađeno. Dobio sam novac u novčaniku i otkazao sam zahtev za povraćaj sredstava u banci. Sada se suočavam sa drugim problemom dok koristim navedeni novac koji je dodat u moj novčanik.
Isti novac koji je dodat u moj novčanik, koristio sam ga za klađenje na blek džek. Diler na evolucionom stolu je namerno promenio 3-4 karte sagorevajući karte u sredini ruke i na kraju je promenio te karte i podelio ih različitim igračima koji su trebali da budu podeljeni na moje ruke. ukratko - 2 od moje 3 ruke na kraju izgube gde bi bile ruke sa visokim isplatama opklade da su bile precizno podeljene. Ponovo sam podigao tiket za podršku u kazinu (broj tiketa 11577686) Treba mi da se pregleda video fid igre da bih shvatio zašto je diler promenio karte na mojim opkladama. Takođe, diler je ušao bez identifikacije i jama joj je dozvolila verifikacijom dilera preko PA sistema. Sve ovo zaista zvuči sumnjivo.
detalji igre -
Igrao sam na 3 mesta - 500 na glavnim opkladama i po 200 na obe strane (21+3 i pp) ukupna opklada od 2700 INR. Naziv tabele - Classic speed blackjack 22 table - igra # Broj igre 11:49:39. (10/jan/2024)
Sve se ovo dešava nakon što sam dobio svoj novac tako što sam eskalirao do te mere, a taj novac je bio predodređen da bude izgubljen u opkladama. nekako mirišem na prljavu igru. Zaista ne znam zašto su te karte promenjene i sve se ovo desilo na live plai-u i tako brzo da nisam mogao da se priberem da bih mogao da snimim ekran u tom trenutku.
da li je to nešto što se može istražiti i može li se dobiti video feed iz evolution gaminga kao dokaz manipulacije. Molim vas pomozite meni i nekoliko drugih igrača koji su pogođeni poput mene.
ako vam zatreba više detalja, javite mi, rado ću vam objasniti.
Topli pozdrav,
Pavan
Hello Team,
I have to share an update on my situation.
I informed the casino that I had raised a charge back request with my bank and the bank will block the amount and it won’t be usable by the receiver until further investigation. After hearing this the support rep mentioned that the funds will be added to wallet and me to withdraw the chargeback request. It is done now. I got the money in my wallet and I cancelled the charge back request with my bank. I am facing a different issue now while using said money that was added to my wallet.
The same money that was added to my wallet, I used it to bet on blackjack. The dealer on evolution table intentionally changed 3-4 cards burning cards mid hand and ended up changing those cards and dealing them to different players which were supposed to be dealt on my hands. long story short - 2 out of my 3 hands end up losing where it would have been high side bet payout hands if it were dealt accurately. I have raised a support ticket with the casino again (11577686-ticket number) I need that game video feed reviewed to undestand why the dealer changed the cards on my bets. Also, the dealer came in with no id and the pit allowed her by verifying the dealer over the PA system. All of this really sounds suspicious.
game details -
I was playing on 3 seats - 500 on main bets and 200 each of both sidebets (21+3 and pp) total bet of 2700 INR. Table name - Classic speed blackjack 22 table - game # Game number 11:49:39. (10/jan/2024)
All of this happens after I get my money added by escalating to such an extent, and that money was destined to be lost in bets. somehow I smell foul play. I really don’t know why those cards were changed and all of this happened on the live play and happend so fast I couldn’t compose myself to be able to record the screen at that instance.
is this something that can be investigated and can video feed from evolution gaming be obtained as proof of manipulation. Please help me and several other players who have been affected like me.
if you happen to need more details, please do let me know I would be happy to explain.
Warm regards,
Pavan
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