Zdravo
Prošle godine, u julu, osvojio sam približno 7000 dolara od Rant kazina. Ubrzo nakon ove pobede, moj nalog je zatvoren bez ikakvog objašnjenja.
Kontaktirao sam ih nekoliko puta, i na kraju sam dobio odgovor od njihove e-mail podrške koji je rekao sledeće;
'Draga Livija,
Nadamo se da će vas ovaj imejl dobro pronaći. Kontaktiramo vas da bismo vas obavestili da smo prestali da nudimo naše usluge zbog diskrecione odluke menadžmenta.
Iako nas to rastužuje, zahvalni smo što ste bili deo naše baze igrača i hvala vam što ste nas izabrali i što ste nam ukazali poverenje tokom ovog vremena.
Želimo vam sve najbolje u vašim budućim nastojanjima i podsećamo vas da ako imate dodatnih pitanja ili nedoumica, možete nas kontaktirati u bilo kom trenutku putem našeg ćaskanja uživo ili e-pošte.
Kako bismo poslali vaš preostali iznos, molimo vas da kreirate nalog sa Ecopaiz novčanikom i dostavite nam informacije kako bismo mogli da nastavimo sa slanjem odgovarajućeg iznosa.
Molimo pogledajte sledeću vezu za više informacija.
https😕/paiz.com/
Srdačan pozdrav,
RANTcasino
Kao što je traženo, napravio sam Paiz nalog i zatim ga verifikovao, a zatim sam prosledio detalje u Rant Casino, ali bez odgovora. Jurio sam ih pet puta putem e-pošte i još nekoliko puta u ćaskanju uživo, poslednji put u oktobru gde su mi rekli da će uskoro biti obrađeno. Od tada su prošli meseci, a ne mogu da dobijem odgovor od Rant kazina o statusu mog povlačenja.
Pitati me da napravim Paiz nalog izgledalo je prilično čudno, ali sam to ipak uradio da bih primio uplatu, koja nikada nije poslata.
Želeo bih da vas zamolim za pomoć u preuzimanju mojih dobitaka.
Srdačan pozdrav
Livia
Hello
Last year, in July, I won approximately $7000 from Rant Casino. Shortly after this win, my account was closed without any explanation.
I contacted them several times, and eventually I got a response from their email support which said the following;
'Dear Livia,
We hope this email finds you well. We are contacting you to inform you that we have stopped offering our services due to a management's discretionary decision.
Although it saddens us, we are grateful to have had you as part of our player base, and thank you for your choosing and trusting us during this time.
We wish you the best in your future endeavors and remind you shall you have further questions or concerns, you can contact us at any time through our live chat or email.
In order to send your remaining balance, we kindly ask you to create an account with Ecopayz wallet and provide the information to us so we can proceed to send the corresponding amount.
Please see the following link for more information.
https😕/payz.com/
Kind Regards,
RANTcasino
As requested, I created a Payz account and then verified it, and then I passed the details over to Rant Casino, to no response. I've chased them five times via email, and several more times on live chat, most recently in October where they told me it would be processed shortly. It has been months since then, and I'm unable to get a response from Rant Casino about the status of my withdrawal.
Asking me to make a Payz account seemed pretty weird, but I did it anyway in order to receive the payment, which has never been sent.
I'd like to ask for your help please in retrieving my winnings.
Kind regards
Livia
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