Dao bih -10 da je opcija dostupna,
ID - 11779078 Ovo je bilo moje prvo povlačenje, najgori kazino ikad, uplatio sam iznos od 5000 rs, i napravio iznos za povlačenje od rs 3000 rs, kad i kontaktiram korisničku podršku kažu sačekajte do 48 sati, a nakon 48 sati daju novi razlog kao "Vaše povlačenje je u statusu: "obrađuje ga platni sistem". Kašnjenje zavisi od platnog sistema.
Za razjašnjenje razloga i uslova upućen je zahtjev odgovarajućem odjelu tehničke podrške platnog sistema. Čim naši stručnjaci dobiju odgovor, sredstva će biti prebačena."
I svaki put kada daju isti razlog, korisnička podrška je patetična, čak ni ne reaguju kako treba.
I would have give -10 if the option was available,
ID - 11779078 This was i my first withdrawal,Worst casino ever, i have deposited amount of rs5000, and made a withdrawal amount of rs 3000rs , wheneven i contact customer support they say wait till 48hours ,and after 48 hours they give a new reason as "Your withdrawal is in the status: "being processed by the payment system". The delay depends on the payment system.
To clarify the reasons and terms, a request was made to the appropriate department of technical support of the payment system. As soon as our specialists receive a response, the funds will be transferred."
And everytime they give this same reason, customer support is pathetic, they dont even respond properly.
Zdravo!
Hvala vam za vaše povratne informacije.
Vaše povlačenje 3 000 INR je odbijeno i sredstva su automatski vraćena na vaš račun za igre.
Sa strane 1win nema ograničenja za povlačenje sredstava za vaš račun. Povlačenje odbija platni sistem koji obrađuje online transakcije. Ako je povlačenje odbijeno, preporučujemo da koristite drugi sistem plaćanja ili pokušajte ponovo prije nego što sredstva budu uspješno prenesena.
Također možete pokušati povući na druge podatke (bankovna kartica ili e-novčanik) koji pripadaju vama kao korisniku.
Posljednje podizanje od 5 000 INR je uspješno i prebačeno je na rekvizite koje ste unijeli.
Molimo pojasnite da li trenutno imate poteškoća u korištenju naše stranice?
Uz postovanje, ekipa 1 pobjeda.
Hello!
Thank you for your feedback.
Your withdrawal of 3 000 INR was rejected and funds were automatically returned to your gaming account.
On the part of 1win there are no restrictions on the withdrawal for your account. The withdrawal is rejected by the payment system which processes online-transactions. If the withdrawal is rejected, we recommend to use another payment system or try again before the funds are successfully transferred.
You can also try to withdraw to other details (bank card or e-wallet) which belong to you as a user.
The last withdrawal of 5 000 INR was successful and was transferred to the requisites you entered.
Please clarify whether you have any difficulties in using our site at the moment?
With respect, the team 1win.