Hello! We sincerely appreciate your participation in our survey. We deeply regret to hear that your experience fell short of your expectations, and we apologize for any misunderstanding caused. We place significant importance on ensuring that we provide clear information regarding the terms and conditions of the bonuses we offer.

After conducting a thorough investigation into your case, we have noted that the bonus offered to you explicitly outlines the conditions, including the requirement to wager the bonus amount x20 for successful activation. Please take a note that we do not offer no deposit bonuses. It is clearly indicated in our review here at CasigoGuru as well.