Posle moje prethodne reklamacije verifikovali su mi račun i uplatili 6400 EUR. Ali nakon toga su odbili sve zahteve za povlačenje na nedelju dana, uprkos tome što moraju da plaćaju 15.000 evra nedeljno prema njihovim pravilima. Oni se odnose na tehničke probleme u Muchbetter-u, koje sam nekada povlačio, ali sam proverio da li su ograničenja u redu. Štaviše, napravio sam skoro sve svoje depozite putem kriptovalute, ali oni ne pružaju ovaj metod za povlačenje.
Preostalo stanje na računu za plaćanje je 42578 EUR.
Molim vas pomozite mi da vratim novac!
After my previous complaint they verified my account and paid 6400 EUR. But after that they declined all withdrawal requests for a week, despite they must pay 15000 EUR per week according to their rules. They refer to technical issues at Muchbetter, that I used to withdraw, but I checked limits are ok. Furthermore, I made almost all of my deposits via cryptocurrency, but they don't provide this method to withdraw.
Remaining account balance to pay is 42578 EUR.
Please help me to return my money!