Dear SakDedes1,

thank you for expressing your opinion. We appreciate each feedback given by our customers.

Please, accept our apologies for any inconvenience that has happened to you while playing in our casino. We would like to inform you that, the payment options that are displayed on our site do not belong to us, and are a third-party service.

Kindly ask you to come back to our Live-Chat and provide us more information regarding the missing transactions. The relevant department will make sure to conduct a vigorous check-up.

We are sorry to see that you are not as satisfied, with your gaming experience, as you used to be in the beginning.

One of our main aims is to create a platform, which is easy to be used and brings excitement to our customers. That is why, in our casino, you can find a wide range of games, about 3000 of all kinds.

Please, note that we cooperate with only licensed game providers, and we have no influence upon the winnings. Also, if you wish to receive bonuses, we highly recommend you to check our "Promotions" section and contact our support team regarding this matter.

As regards, the withdrawal amount limit, we would like to inform you that this is a common aspect in casinos, and we are not an exception. For more information regarding withdrawal policy, we kindly ask you to read our Terms and Conditions.

We would like to have you back in our chat with more details regarding your concerns. Do not hesitate to contact us, as our support team is available 24/7 to assist you!

Kind regards,
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