Hello, dear player! We apologize for the inconvenience you've experienced. We understand how frustrating it can be when deposits take longer than expected. Occasionally, delays may occur on the side of the payment system, which can extend the time it takes for deposits to be credited to your account.

Please know that our support team is available 24/7 and is always here to assist you.

Best regards,
Lex Casino!

Dear nix1,

Thank you for sharing your gaming experience at our casino.

We would like to inform you that the financial department tries to process all withdrawal and verification requests as quickly as possible and strictly follows the established rules. The speed of account verification depends on how quickly the player provides the necessary documents and on the workload of the financial department.
Verification is a standard procedure prescribed in the rules of our project. When registering, you accepted the terms and rules of our casino.
2023-12-05 You have successfully passed verification on our project.

2023-12-04 and 2023-12-05 You submitted requests for withdrawal of funds to your bank account and independently canceled withdrawal requests.

To withdraw funds, only Bank Transfer was available to you and when filling out an application for withdrawal of funds, you indicated your IBAN.
2023-12-05 08:10:01UTC +0 You submitted a withdrawal request and 2023-12-05 11:12:20 UTC +0 Your request was successfully processed and your funds were sent to your bank account.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winstoria.com
We are always happy to help you.