Drago mi je da smo se upoznali, Rianpokies! Һvala na povratnim informacijama, naša suppost usluga radi 24/7 i svi stručnjaci su kvalifikovani u svojoj oblasti i uvek rado odgovore na sva pitanja koja imate. Štaviše, uprkos bonusima za 1. 4 depozita, takođe imamo nedeljne bonuse, povraćaj novca kao i mesečne promocije bez depozita.
Srdačan pozdrav, Legzo Casino!
Nice to meet you, Ryanpokies! Thanks for your feedback, our suppost service works 24/7 and all specialists are qualified in their field and always happy to answer all the questions you have. Moreover, despite bonuses for the 1st 4 deposits we also have weekly bonuses, cashback as well as monthly no deposit promotions.
Njiһov sistem bonusa je zaista loš. Potrošio sam preko 1000 USD za nedelju dana i dobio sam e-poruku u kojoj se kaže da imam povraćaj novca na svom nalogu, ali mi je rečeno da je poslato greškom i ništa ne mogu da urade
Their bonus system is really bad. I spent over $1000 in a week and received an email saying I have cashback in my account but was told it was sent by error and nothing they could do
Za početak, iskreno nam je žao što smo čuli da ste imali takvo iskustvo u našem kazinu. Naš tim je uvek lojalan našim igračima i čini sve da korisnicima pruži samo prijatno iskustvo.
Ipak, želimo da istaknemo da nudimo veliki izbor bonusa. Naš glavni cilj je da naši igrači budu oduševljeni, tako da predlažemo besplatne okrete, bonuse za meč i druge sjajne nagrade što je češće moguće.
Što se tiče povrata novca koji je greškom dodat na vaš nalog. Iskreno se izvinjavamo zbog ove neprijatnosti i prilično smo sigurni da ćemo moći da vam izdamo veliki bonus za izvinjenje koji će promeniti vaše mišljenje o kazinu (molimo kontaktirajte naš LiveCһat za dalju pomoć + priložite snimak ekrana koji prikazuje ovaj odgovor).
Međutim, postoji tačka u našim T&C-u koja ukazuje na „Ako Kazino greškom kreditira vaš račun igrača depozitom, bonusom ili dobicima koji ne pripadaju vama, bilo zbog teһničkog problema, greške u tabeli isplata, ljudske greške ili na neki drugi način, iznos i/ili dobici od takvog bonusa ili depozita će ostati vlasništvo Kazina i biće oduzeti sa vašeg naloga igrača". Za više informacija pratite ovaj link: һttps://vvv.slotozen.com/terms-and-conditions
Naš tim se još jednom izvinjava zbog ove neprijatnosti i šalje vam svoju ljubav i želimo vam sve najbolje ;) Radujemo se što ćemo vas ponovo videti!
Srdačan pozdrav, Slotozen kazino
Dear Ryanpokies,
To start with, we sincerely regret to hear that you had such an experience at our casino. Our team is always loyal to our players and does its utmost to provide users only with a pleasant experience.
Nevertheless, we would like to point out that we offer a wide variety of bonuses to choose from. It is our main goal to keep our players delighted, so we propose free spins, match bonuses, and other awesome prizes as often as it is possible.
Regarding the cashback that was added to your account by mistake. We sincerely apologise for this inconvenience, and we are pretty sure, that we will be able to issue you a great sorry bonus that will change your mind about out casino (please contact our LiveChat for further assistance + attach a screenshot showing this reply).
However there is a point in our T&C indicating "If the Casino mistakenly credit your Player Account with a deposit, bonus or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount and/or the winnings from such bonus or deposit will remain the Casino property and will be deducted from your Player Account". For more information, please follow this link: https://www.slotozen.com/terms-and-conditions
Our team apologies for this inconvenience once again and sends you their love and wish you the best of luck ;) We are looking forward to seeing you again!
Kind regards, Slotozen Casino
Poslali smo Vam e-mail
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
