7. marta 2023. ujutru položio depozit od 420 USD (0,0189 BTC). Metaspins kazino ima ocenu 7,9 na kazino guruu, mislio sam da je uspostavljen, rastući i pošten kazino. Dobio sam 100% bonus dobrodošlice i igrao Nolimit Citi video slotove. Igrao sam sa opkladom od 5 USD u skladu sa uslovima i odredbama bonusa dobrodošlice. Odjednom sam dobio ogroman dobitak i moj bilans je postao otprilike 9000 USD. Ispunio sam uslove za klađenje i podneo zahtev za povlačenje 9500 USD (0,43 BTC).
Posle otprilike 5 minuta primio sam e-poštu sa naslovom KIC i moj zahtev za povlačenje je otkazan. Pratio sam vezu u imejlu i napravio sliku svog pasoša i selfija. Proces je išao veoma brzo.
Ponovo sam postavio zahtev za povlačenje i nakon 10 minuta sam dobio e-mail ponudu
„Kontaktiramo vas u ime našeg tima za prevare.
Sada smo zatvorili vaš nalog koji se odnosi na ovu adresu e-pošte: *****@gmail.com, zbog kršenja naših Odredbi i uslova 8.1: Dozvoljen je samo jedan nalog po osobi, domaćinstvu, IP adresi i računarskom uređaju. Kreiranje više korisničkih naloga može dovesti do ukidanja naloga i obustavljanja svih isplata.
Vaše povlačenje je otkazano, a vaš balans konfiskovan."
Znam da ovo NIJE tačno, jer Metaspins kazino bonus dobrodošlice automatski. To znači da Metaspin kazino računar automatski proverava IP adresu, računarski uređaj, osobu i domaćinstvo i kreditira bonus dobrodošlice na nalog.
Da sam prekršio jedan od ovih, nikada ne bih dobio bonus dobrodošlice.
To znači da je Metaspins kazino kompanija SCAM i ne isplaćuje dobitke igračima.
Ne preporučujem da igrate ovde jer možete samo da uplatite novac, ali ne možete da ga podignete.
Ažurirao bih ovu recenziju ako Metaspin kazino promeni svoju odluku.
7 March 2023 in the morning made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC).
After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast.
I put withdrawal request again and after 10 minutes I received email quote
"We are contacting you on behalf of our Fraud team.
We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."
I know this is NOT true , because Metaspins casino credit welcome bonus automatically. This means that Metaspins casino computer automatically checks IP address, computer device, person and household and credit welcome bonus to account.
If I breached one of these I would never receive welcome bonus.
This means Metaspins casino is SCAM company and not paying winnings to players.
I do not recommend playing here as You can only deposit money , but can not withdraw.
I would update this review if Metaspins casino change their decision.
Zdravo BubbliHorseaffa,
Ovde u Metaspinsu korisničko iskustvo tokom njihovog igranja sa nama je prioritet broj jedan, a mi nastojimo da pružimo najbolju moguću uslugu našim igračima.
Da bismo to postigli, naši posvećeni timovi rade 24/7 na unosu pozitivnosti, uzbuđenja i zabave u živote ljudi.
Međutim, ne registruju se svi kod nas da bi iskusili sve što imamo da ponudimo i pokušali da prevare projekat na razne načine. Prateći naše uslove i odredbe, nemamo toleranciju za takvo ponašanje.
Prema našim internim procedurama i nalazima, potvrđeno je da vaš nalog učestvuje u zloupotrebi više naloga i bonusa, što je pokrenulo sve relevantne procedure.
Nažalost, zbog svih prikupljenih dokaza, vaši nalozi su onemogućeni, a lažni dobici uklonjeni.
Ako u budućnosti bude kreirano više naloga u vaše ime, oni će biti onemogućeni pri najranijem otkrivanju.
Odluka je konačna i dalje komunikacije u vezi sa ovim slučajem neće biti.
Cenimo vaše vreme i razumevanje u vezi sa ovim pitanjem.
Živeli,
Metaspins tim za korisničko iskustvo
Hi BubblyHorseaffa,
Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.
In order to achieve that our dedicated teams are working 24/7 to bring positivity, excitement, and entertainment into people lives.
However, not everyone is registering with us to experience everything that we have to offer and try to defraud the project in various ways. By following our Terms and Conditions we have zero tolerance for such behavior.
As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant set of procedures.
Unfortunately due to all gathered evidence your accounts were disabled and fraudulent winnings removed.
If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.
The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.
Cheers,
Metaspins Customer Experience Team