pre 2 godinaOriginalPrevod
They answer you email but not to your question. You ask And explain the situation atleast ten times And still they dont get it. Im sure they Can read but they dont want to solve the problem that they have caused. Because of their ignorance, i have to contact And get my problem solved elsewhere. Wont recommend this casino. If i want to play fair, with trust and contact customerservice that Care and are willing to solve, i play anywhere else rather than in Winstoria. I feel totally num, after i have tried over three weeks to get them send my gamehistory from the time it is lacking.Winstoria will propably answers this that i Can see the history by myself, but that isnt true. You Can not trust that the server works. The Numbers and wins cähas changed so many times. I have proof of this and i have sent it to Winstoria. Still they say that everything is ok And that the gamehistory is correct, so basically they dont care at all. They contacted other gameprovider to get my gamehistory there. They informed me that i have no rounds played there. I asked many times the authentic respond of the gameprovider but they didnt send it. Also i contacted the gameprovider before they did And i havent still got answer from them. So the answer that Winstoria kindly informed me, might be written by anyone, who knows :)
- Fast automatic email responses. They Can act very well like they dont understand what you mean. Many different customerservice persons respond to your email very quicly nicely, like Dear xx, always happy to help, with respect etc. Different bonuses also comes daily. They also send emails from same companys other casino without ever playing there. So kind customerservice.
- Worst gaming experience
Winstoria Casino
pre 1 godinu
Dear Piisoni83,
Thank you for sharing your gaming experience at our casino.
Our development and support team is always trying to do everything possible to make players enjoy their time at our casino.
So that the menu of any section was convenient for everyone and the player did not have any difficulties.
We are looking forward to seeing you again! Wishing you good luck!
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winstoria.com
We are always happy to help you.
Thank you for sharing your gaming experience at our casino.
Our development and support team is always trying to do everything possible to make players enjoy their time at our casino.
So that the menu of any section was convenient for everyone and the player did not have any difficulties.
We are looking forward to seeing you again! Wishing you good luck!
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winstoria.com
We are always happy to help you.
