Pre nego što počnem, o nemam pripadnost ili predispoziciju prema ovom ili bilo kom drugom kazinu. Ja sam samo običan momak koji voli da se kocka i video sam pozitivne kritike za ovaj sajt.
Prijavio sam se za promociju sa maksimalnom isplatom novca od besplatnih okretaja i prebacivanjem .005 bitkoina. Kada sam pritisnuo rollover, moj nalog je automatski smanjen sa .019 btc na .003 btc. Tako da sam već zbunjen zašto je maksimalni keš out spušten na .003z Sranje, ali ok, upravo sam rekao šta god da je.
Poslao sam poruku korisničkoj podršci sa pitanjem da li treba da se povučem ili mogu da ga zadržim i nastavim da igram sada kada su ispunjeni uslovi promocije. Rekli su mi da je bilo kako dobro.
Posle još 6 sati igranja, moj balans se ponovo izgradio na .060 btc, i odlučio sam da povučem deo. Dobio sam obaveštenje o odbijenoj isplati jer sam premašio maksimalan iznos gotovine promocije od .005 btc. Promocija koja je završena 6 sati ranije, promocija koja je već dogovorena.
Kontaktirao sam podršku i dobio najveću rundu gde su se ponašali kao da ne razumeju engleski kao Semi Sosa u vezi sa steroidima. Rekli su mi da je moj račun samo zadužen, i da ne žele da se zabavljaju mojim unosom, konačno sam uspeo da obezbedim svoju istoriju igre i istakao dva zaduženja sa mog računa i potpuno su me oduvali. Odbili su da to priznaju ili da se pobrinu za kupca.
Možda imaju milion sjajnih recenzija, ali shvatite da se ova proizvoljna glupost može dogoditi drugom običnom tipu i jednostavno nije vredno rizika. Žalba postoji već 6 dana na ovoj veb stranici i oni nemaju nikakav doprinos. Možete da proverite oblast za žalbe za sve detalje, snimke ekrana itd
Ostanite daleko ako želite da se uverite u pozitivno iskustvo igranja.
Before I start, o have no affiliation or predisposition towards this casino nor any other. I’m just a regular guy who likes to gamble and saw positive reviews for this site.
I signed up for a promo with a max cash out from free spins and rollover of .005 bitcoin. As I hit the rollover, my account was automatically reduced from .019 btc to .003 btc. So I’m already confused on why the max cash out had been lowered to .003z Sucks but ok, I just said whatever to it.
I sent a message to customer support asking if I needed to withdraw or if I could keep it in and continue playing now that promotion terms had been met. They told me either way was fine.
After 6 more hours of playing, my balance had rebuilt up .060 btc, and I decided to withdraw a portion of it. I received notice of a declined payout because I exceeded the promotion max cash out of .005 btc. The promotion that ended 6 hours earlier, the promotion that already had been settled up.
I contacted support and got the biggest runaround where they acted like they couldn’t understand English like Sammy Sosa in the steroids disposition. They told me my account was only debited, and would not entertain my input, I finally managed to secure my game history and highlighted the two debits from my account and they completely blew me off. They refused to acknowledge it or take care of the customer.
They may have a million great reviews, but understand that this arbitrary nonsense very well could happen to another regular guy and it’s just not worth the risk. The complaint has been up for 6 days now through this website and they have no input. You can check the complaints area for full details, screenshots, etc
Stay far far away if you want to assure yourself of a positive gaming experience.