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Dear Guizinho8,
Thank you for your feedback. We sincerely regret that your experience on the platform did not meet your expectations. We understand how important it is for players to have access to fast and smooth withdrawals and we apologize for the inconvenience you experienced.
Regarding the situation with withdrawals via Skrill, unfortunately some payment methods are only available for deposits due to payment system restrictions, but we always offer alternative withdrawal options. We regret that this information was not made available to you in advance and will make every effort to make this point more transparent to all players.
Regarding the delayed withdrawal, we understand your concern. Issues with the crypto payment provider can indeed affect the speed of transaction processing, but we assure you that the team is working to resolve this situation as soon as possible. If you haven't yet contacted support or a VIP manager to get the current status of your request, please do so - we are ready to help you understand the situation and find the best solution.
We appreciate your trust and feedback. Your comments help us improve our service and avoid similar situations in the future. If you have any questions or need further assistance, please contact us and we will do our best to resolve the issue as soon as possible.
Best regards,
LamaBet Support Team
Thank you for your feedback. We sincerely regret that your experience on the platform did not meet your expectations. We understand how important it is for players to have access to fast and smooth withdrawals and we apologize for the inconvenience you experienced.
Regarding the situation with withdrawals via Skrill, unfortunately some payment methods are only available for deposits due to payment system restrictions, but we always offer alternative withdrawal options. We regret that this information was not made available to you in advance and will make every effort to make this point more transparent to all players.
Regarding the delayed withdrawal, we understand your concern. Issues with the crypto payment provider can indeed affect the speed of transaction processing, but we assure you that the team is working to resolve this situation as soon as possible. If you haven't yet contacted support or a VIP manager to get the current status of your request, please do so - we are ready to help you understand the situation and find the best solution.
We appreciate your trust and feedback. Your comments help us improve our service and avoid similar situations in the future. If you have any questions or need further assistance, please contact us and we will do our best to resolve the issue as soon as possible.
Best regards,
LamaBet Support Team
