Potpisivanjem u kazino deponovano je približno £950. Smanjio sam svoje gubitke i odlučio da povučem 350 funti kao što sam osetio kada sam pogodio bonuse na slotovima koji ne plaćaju ni blizu onoga što rade drugi provajderi. 2 dana nakon podnošenja zahteva za povlačenje zatraženo je da dam detalje o verifikaciji i moj pristup je suspendovan. Dao sam detalje o verifikaciji i rečeno mi je da će moj nalog biti sertifikovan za 5 dana i da će moje povlačenje biti obrađeno. 14 dana kasnije, nakon što sam svakog dana zvao kako bih istražio ovo, moja verifikacija nije završena uprkos tome što su me korisničke službe „eskalirale" ne vide novac ili bilo šta što se rešava
Signed upto the casino deposited approximately £950. I cut my losses and decided to withdraw £350 as I felt when I hit bonuses on the slots they don’t pay even close to what other providers do. 2 days after making a withdrawal request I was asked to provide verification details and my access has been suspended. I provided verification details and was told my account would be certified in 5 days and my withdrawal would be processed. 14 days later after calling every day to chase this up my verification has not been completed despite being "escalated" by customer services no sight of money or anything being resolved