pre 2 meseciOriginalPrevod
Nažalost, ovo je još jedan od Dama kazina koji izgleda nema svoje IT sisteme pod kontrolom. Dobio sam promotivnu ponudu od 30% povrata novca sa zahtevima za k3 obrt i (srećom) pitao sam u ćaskanju 30 minuta nakon što sam je primio da li se to odnosi i na gubitke u kazinu uživo. Agent je proverio i posle 10 minuta mi rekao da ova ponuda ne važi za mene. Da nisam pitao, imao bih duplu nesreću. Činjenica da tako velika kompanija više puta ne uspeva da uradi nešto tako očigledno kao što je ovo (sistem proverava da li kupac ki ispunjava zahtev ki pre isporuke) za mene je neshvatljiva. Već se dva puta dogodilo da sam deponovao u njihovim kockarnicama, a u ćaskanju je posle rečeno da bonus nije validan. Ili smanjuju troškove za IT ili postoji sistem iza toga, glavno je da uplatite!
Automatski prevedeno:
Spades Queen Casino
pre 2 meseci
Dear Player,
Thank you for sharing your thoughts with us. We’d like to provide some clarity regarding the Queen's Daily Cashback promotion and how it works to avoid any misunderstandings in the future.
The percentage of cashback and the wagering requirements of the bonus are determined based on your activity specifically in slots. This is because the Queen's Daily Cashback is tailored for players engaging in slot games. Additionally, the percentage of cashback you receive depends on your level within our Loyalty Program, as outlined in our terms and conditions.
For players who enjoy live casino games, we’re excited to remind you about our Daily Live Games Rakeback promotion. This bonus provides a percentage rakeback on your losses in the "Rakeback Live Games" category, and like the cashback offer, the percentage is determined by your Loyalty Program level.
We appreciate your feedback and are committed to ensuring our players have a clear understanding of our promotions. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team – we’re here to help!
Best regards,
Spades Queen Casino Team.
Thank you for sharing your thoughts with us. We’d like to provide some clarity regarding the Queen's Daily Cashback promotion and how it works to avoid any misunderstandings in the future.
The percentage of cashback and the wagering requirements of the bonus are determined based on your activity specifically in slots. This is because the Queen's Daily Cashback is tailored for players engaging in slot games. Additionally, the percentage of cashback you receive depends on your level within our Loyalty Program, as outlined in our terms and conditions.
For players who enjoy live casino games, we’re excited to remind you about our Daily Live Games Rakeback promotion. This bonus provides a percentage rakeback on your losses in the "Rakeback Live Games" category, and like the cashback offer, the percentage is determined by your Loyalty Program level.
We appreciate your feedback and are committed to ensuring our players have a clear understanding of our promotions. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team – we’re here to help!
Best regards,
Spades Queen Casino Team.
