Thank you for bringing this matter to our attention, and we sincerely apologize for any confusion or frustration you may have experienced.

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We take customer feedback seriously, and we strive to improve our services based on the valuable insights provided by our users. Your satisfaction is our priority, and we are dedicated to resolving this issue promptly.

Once we have the necessary details, our support team will conduct a thorough review of your case and provide you with a comprehensive explanation. We appreciate your patience and cooperation as we work to address your concerns.

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We value your feedback and are committed to providing you with a positive experience.

Sincerely,
SG Casino Customer Support