I've been playing on Gamba for 5 months now (since before they were open to the public) and have had nothing but positive experiences. They have a great rewards/VIP program, and their support is always responsive and willing to help however possible.

If you game on Gamba, you'll be happy...I promise.

I am concerned however with Casino Guru's seemingly false reporting of facts in regards to Gamba's safety score. I feel the 4.4 rating is an overreach on Casino Guru's part especially since they are relying on inaccurate information.

The games and other offerings are comparable to other online casino's. No complaints around the games, VIP program or anything for that matter. My only issue was/is with the customer service specifically dealing with withdrawals.

At first I was concerned that I was not going to get paid my winnings because I kept getting different answers from chat support as to why the withdrawal was held up (it was past the quoted 72 hour max turnaround time when I started pestering chat). It finally took me getting to an agent who was willing to break script and inform me that there was KYC documents that needed to be filled out on a special tab in my user profile. Once those were filled out I was paid within 24 hours, in full.

I'd love to see CyrptoLeo more clearly highlight the KYC requirement during the first withdrawal.