They don't care about customers.
They lie to us.
I asked 4 times to be ban, they said " wait for an admin " and 1 year later, i'm still there !
They also lied about " evolution gaming checking up my bets " and keep canceling my withdraw. But in that case, you don't send the money back to the customer so he can play again, you keep the fund and let him withdraw after everything is done. Also, they delete message in tchat if you talk about loosing. Even non toxic, just no negative casino vibe.