Nažalost, bio sam u mogućnosti da testiram ovaj kazino samo nekoliko dana. Nakon nekoliko depozita i povlačenja, moj račun je zatvoren bez ikakvog razloga, što je veoma neugodno. Korisnička služba uživo ne može dati nikakve informacije o tome i upućeni ste na imejl za podršku, na koji ne dobijate odgovor. Smatram da je ovaj pristup apsolutno zabranjen.
Unfortunately, I was only able to test this casino for a few days. After a few deposits and withdrawals my account was closed without any reason, which is very annoying. The live customer service cannot provide any information about this and you are referred to the support email, where you do not receive an answer. I find this approach an absolute no-go.
Ich konnte dieses Casino leider nur wenige Tage testen. Nach ein paar Ein- und Auszahlungen wurde mein Konto ohne Angabe von Gründen geschlossen, was sehr ärgerlich ist. Der Live-Kundendienst kann dazu auch keine Angaben machen und man wird auf die Support Email verwiesen, wo man jedoch keine Antwort erhält. Dieses Vorgehen finde ich ein absolutes No-Go.
Zdravo dokkhopper93,
Hvala vam na povratnim informacijama.
Žao nam je što čujemo za vaše loše iskustvo i želimo da ovo ispravimo za vas što je pre moguće. Dobićemo podršku da to ispitamo i saznamo zašto je vaš nalog zatvoren.
Molimo da nam date svoje korisničko ime za PoverUp Casino kako bismo mogli da istražimo ovo za vas.
Srdačan pozdrav,
PoverUp Casino
Hi doxxhopper93,
Thank you for the feedback.
We are sorry to hear about your bad experience and we look to rectify this for you as soon as possible. We will get support to look into this and find out why your account was closed.
Please provide us with you PowerUp Casino username so we can investigate this for you.
Best regards,
PowerUp Casino
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