Nakon što sam verifikovan i rekao mi je odobreno za povlačenje, još uvek čekam, stalno smišljaju različite izgovore da mi ne plate verovatno zato što sam osvojio 8K i smem da podignem samo 3K svaka 24 sata.. Pretpostavljam da jesam samo ću sačekati i videti da li su dobar kazino ili ne 🤷♀ ako dobijem svoje dobitke, ažuriraću svoju recenziju!
***AŽURIRANjE OD 6. MARTA 2024
I dalje NEMA POVLAČENjA NI BILO KAKVIH NOVI AŽURIRANjA IZ SMOKACE KAZINO!!!! IVE JE POGODIO DVE VELIKE POBEDE ČEKAJUĆI I VRATIO MNOGO POBEDE POŠTO ČEKAM I JOŠ NIŠTA, OVO JE NAKON ČINjENICE KOJU SU RAZJASNILI DA SAM USPJEŠNO VERIFIKOVAN I NIJE TREBALO DALjE DA JE DALjE BIO 9 DANA ZA MOJ NOVAC, ONI SU DVA PUTA OD MOJIH OPOZOVALI DVA POVLAČANjA NA ČEKANjU KOJE SAM PONOVO MORAO DA POVIDIM, I REĆENO MI DA ČEKAJU NA PROVAJERU IGRE, ALI AJDE, 9 DANA DA PROVERITE MANjE OD 20??? GARANTOVANO DA JE ČEK IZBRIŠEN PRE DANA I SAMO ŽELE DA ODGRAM BILANS ONDA ĆE MI REĆI DA JE DOBRO DA IDE!!!
After I was verified and told approved for withdrawals, I'm still waiting, they keep coming up with different excuses as to not pay me probably because I won 8K and I'm only allowed to withdraw 3K every 24hrs.. I guess I am just going to wait & see if they are a good casino or not 🤷♀️ if I get my winnings I will update my review!
***UPDATE AS OF MARCH 6TH 2024
STILL NO WITHDRAWAL OR ANY NEW UPDATES FROM SMOKACE CASINO!!!! IVE HIT TWO BIG WINS WHILE WAITING & PUT ALOT OF MY WIN BACK IN SINCE WAITING AND STILL NOTHING, THIS IS AFTER THE FACT THEY CLARIFIED I WAS SUCCESSFULLY VERIFIED AND DID NOT NEED ANY FURTHER VERIFICATION PROCEDURES TO WITHDRAW BUT HAVE NOW BEEN WAITING 9 DAYS FOR MY MONEY, THEY HAVE CANCELED TWO OF MY PENDING WITHDRAWALS TWICE NOW WHICH I HAD TO WITHDRAW AGAIN, AND BEEN TOLD THEY ARE WAITING ON THE GAME PROVIDER, BUT COME ON, 9 DAYS TO CHECK LESS THEN 20 MINS OF GAMEPLAY/BETS??? GUARANTEED THE CHECK HAS BEEN CLEARED DAYS AGO & THEY JUST WANT ME TO PLAY OUT MY BALANCE THEN THEY WILL TELL ME IM GOOD TO GO!!!
Poštovani cpina5216,
Naš kazino tim je detaljno pregledao vaš slučaj.
Obaveštavamo vas da je vaša sesija igranja prebačena na dodatnu proveru kod provajdera, o čemu ste obavešteni 2024-02-28 07:49:19 UTC+0 na vašu adresu e-pošte koja je povezana sa vašim kazino nalogom.
Želimo da vas obavestimo da se dodatna provera vašeg naloga vrši prema sledećim pravilima:
2.4.1 Odeljenje za finansije može odložiti obradu zahteva za povlačenje zbog dodatne provere.
Provera sesije igranja od strane provajdera je standardna procedura i traje od 3 do 14 dana.
Nažalost, kazino ne može uticati na brzinu kojom provajder igara proverava vašu sesiju igara.
Čim provajder proveri vašu sesiju igranja, dobićete obaveštenje e-poštom i vaše uplate će biti obrađene u skladu sa propisima finansijskog odeljenja kazina.
Takođe želimo da vas obavestimo da vam je na raspolaganju više od 4.000 slotova za igranje sa aktivnim bonusom u našem kazinu. Uvereni smo da ćete moći da izaberete igru po svom ukusu.
Cenimo vaše strpljenje i nadamo se da ćemo se ponovo videti!
Molimo, ako imate bilo kakvih pitanja ili poteškoća, kontaktirajte Live Chat 24/7 ili e-mailom support@smokace.com
Uvek smo srećni da vam pomognemo.
Dear cpina5216,
Our casino team has reviewed your case in detail.
We inform you that your gaming session was transferred to an additional check to the provider, of which you were notified 2024-02-28 07:49:19 UTC+0 at your email address linked to your casino account.
We would like to inform you that an additional check to your account is made according to the following rules:
2.4.1 The finance department may delay the processing of a withdrawal request due to additional verification.
Checking the gaming session by the provider is a standard procedure and takes from 3 to 14 days.
Unfortunately, the casino cannot influence the speed at which the gaming provider checks your gaming session.
As soon as your gaming session is checked by the provider, you will receive an email notification and your payments will be processed according to the regulations of the casino's financial department.
We would also like to inform you that more than 4,000 slots are available to you to play with an active bonus in our casino. We are confident that you will be able to choose a game to suit your taste.
We appreciate your patience and hope to see you again!
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@smokace.com
We are always happy to help you.