Oni odlažu prihvatanje povlačenja i odbijaju zahteve za povlačenje. Isti dokazi se moraju poslati ponovo, čak i ako je račun verifikovan nedelju dana ranije. Nakon vraćanja, zauvek čekate da se povlačenje ponovo prihvati!
Izgleda da ne žele da vam plate.
They delay accepting withdrawals and reject withdrawal requests. The same proofs must be sent again, even if the account was verified a week earlier. After rollback, you wait forever for the withdrawal to be accepted again!
It seems like they dont want to pay you.
zdravo kasss,
Pozdrav iz VestCasina!
Zahtevi za povlačenje se obrađuju u roku od 5 radnih dana.
Ako vaš nalog nije verifikovan i ne dostavite potrebnu dokumentaciju na vreme, onda vaš zahtev može da poništi tim za finansije. Zahteve za povlačenje obrađujemo samo za verifikovane naloge.
Vidim da ste 27. marta imali zahtev za povlačenje, koji je obrađen i uplaćen 3. aprila.
Eduard
Hello cassss,
Greetings from WestCasino!
Withdrawal requests are handled within 5 business days.
If your account isn't verified and you don't submit the required documentation in the due time, then your request may be cancelled by the Finance team. We only process withdrawal requests for verified accounts.
I see that you had a withdrawal request placed on March 27, which was processed and paid on April 03.
Eduard