pre 3 meseciOriginalPrevod
This casino is not legit. I made numerous attempts to withdraw my winnings and after two weeks have not recieved anything. I am waiting on three withdraws of $250, apparently one is with my bank, the other is being assessed by the manual finance team and the other has just been rejected for the 'bad bank information', even though it's the same.
I have received numerous excuses from customer service who have now stopped replying to my questions.
There are hundreds of casinos out there, do not choose this one!
I have received numerous excuses from customer service who have now stopped replying to my questions.
There are hundreds of casinos out there, do not choose this one!
- Range of games
- Customer service
- Ability to withdraw winnings
- T&C
- Verification
- Excuses from customer service
- Unprofessional communication
Rocket Spin Casino
pre 1 meseca
Dear beccraft135,
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you’ve faced with your withdrawal process. This is not the level of service we aim to provide, and we understand how frustrating this must be for you.
Your feedback regarding the delays and lack of clear communication has been taken seriously. We want to resolve this for you as quickly as possible. Could you please reach out to us directly at vip@rocketspin.com with your account details? Our dedicated team will prioritize your case and provide a transparent update on the status of your withdrawals.
We appreciate your patience and the opportunity to make things right.
Thank you for your time and feedback.
Best regards,
The RocketSpin Team
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you’ve faced with your withdrawal process. This is not the level of service we aim to provide, and we understand how frustrating this must be for you.
Your feedback regarding the delays and lack of clear communication has been taken seriously. We want to resolve this for you as quickly as possible. Could you please reach out to us directly at vip@rocketspin.com with your account details? Our dedicated team will prioritize your case and provide a transparent update on the status of your withdrawals.
We appreciate your patience and the opportunity to make things right.
Thank you for your time and feedback.
Best regards,
The RocketSpin Team
