Rocketplai su konfiskovali „dobitke" i blokirali moj nalog tek nakon što su mi srećno dozvolili da uplatim depozite na nesvesno zabranjeni duplikat računa.
Deponovao sam 1900 dolara za brojne transakcije i otišao na povlačenje 1950 dolara nakon prilično duge sesije. Međutim, pošto sam bio na sekundarnom nalogu, što je očigledno protiv rok i uslova, oni koriste situaciju da me ne časno isplate. Pošto sam pročitao njihove uslove o duplikatima računa, saznao sam da izjavljuju da imaju pravo da zadrže novac sa tih računa. Međutim, verujem da su stvorili tržište sa lažnim karakteristikama jer bi sistem bez sumnje odmah prepoznao duplikat naloga. Ovo je kada vaš nalog treba da bude blokiran ili ugašen. Ne nakon brojnih depozita i blokira se samo kada želite da podignete novac. Čak i ako hipotetički napravite nalog, a sistem ne zna da imate drugi, mislim da ne bi trebalo da mogu da zadrže nešto više od iznosa vašeg depozita. Ponuđen mi je povraćaj mog poslednjeg depozita od 300 dolara kao kompromis, međutim ovo mi samo ukazuje da je RocketPlai u mogućnosti da isplati moj novac, ali oni odluče da to ne urade.
Razlog za zabranu duplikata naloga je da spreči ljude da iskoriste prednosti registracije i bonus funkcija. Međutim, onemogućio sam ove funkcije i nisam imao duplirani nalog da bih iskoristio bilo kakvu prednost ili bio prevarant. Koristio sam drugi nalog jer nisam mogao da shvatim kako da promenim podešavanja na primarnom nalogu. U to vreme je izgledalo lakše.
Da skratimo, RocketPlai ne poštuje isplatu poštenih dana kockanja.
Ako ste voljni da obezbedite kvote, tržišta i dozvolite opklade na svojoj platformi za kockanje, trebalo bi da budete voljni da nekome isplatite ako pobedi.
Veoma nepošten, varljiv i kukavica sistem.
Razumeo bih zadržavanje osvojenog novca, ali ništa iznad deponovanog iznosa. To je pljačka.
Verujem da je ovo namerno orkestrirano tržište koje su oni stvorili da iskoriste u svoju korist.
Kuća će definitivno uvek pobediti ako vam dozvoli da uplatite i kladite novac ceo dan, a zatim samo blokirajte svoj račun ako želite da povučete! Samo vas obaveštava o neovlašćenom računu kada dođete na kasu za isplatu novca!
Ako znate koga ili koje strane da uključite da dođete do neke vrste rešenja koje nije samo 300 dolara, javite mi. Za sada ću kontaktirati Komisiju za kockanje Curacao i druge nadzornike
Rocketplay have confiscated by "winnings" and blocked my account only after happily letting me make deposits on an unknowingly disallowed duplicate account.
I deposited $1900 over numerous transactions and went to withrdrawal $1950 after quite a long session. However, as I was on a secondary account, which is against Rockplays terms and conditions apparently, they are taking advantage of the situation to not honourably pay me out. Since reading their terms about duplicate accounts, I found out they declare that they have the right to withhold moneys from those accounts. However, I believe they have created a market with fraudulent characteristics as the system would no doubt recognise a duplicate account immediately. This is when your account should be blocked or terminated. Not after numerous deposits and only blocked once you wish to withdrawal money. Even if hypothetically you make an account and the system is ignorant that you have another, I don’t think they should be able to withhold anything more than your deposit amount. I have been offered a refund of my last deposit of $300 as a compromise, however this just outlines to me that RocketPlay are able to payout my money however they are choosing not to.
The reasoning for disallowing duplicate accounts is to stop people taking advantage of sign up and bonus features. However I disabled these features and did not have the duplicate account in place to take any advantage or be deceitful. I was using another account as I couldn’t work out how to change my settings on the primary account. Seemed easier at the time.
To cut it short, RocketPlay are not honouring to payout an honest days gambling.
If you’re willing to provide odds, markets and allow bets on your gambling platform, you should be willing to pay someone out if they win.
A very dishonest, deceitful and cowardish system.
I would understand withholding won money, but nothing above the deposited amount. It’s robbery.
I believe this is a purposely orchestrated market that they have created to use to their advantage.
The house will definitely always win if they let you deposit and bet money all day then just block your account if you wish to withdrawal! Only notifying you of an unauthorised account when you come to the cash out till!
If you know of who or what parties to involve to come to some sort of resolution that’s not just $300 please let me know. I’ll be contacting the Curacao Gambling Commision and other overseers for now
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