Rollbit tvrdi da imam još jedan nalog kod njih, ali mi nisu dali više objašnjenja, samo su rekli da su linkovi obrisani pa su odlučili da zabrane moj nalog sa oko 4-5k dobitaka, predao sam pune, KIC čekove i ponudili da pošalju dodatne dokaze ako je potrebno, oni tvrde da bih imao drugi nalog, ali ovo je moj prvi nalog na njihovoj veb stranici, kao što je i njima pomenuto, imejl nalog koji se koristi je zajednički nalog e-pošte, pošto imam neke poslovne partnere, da pokrećemo neke TikTok stranice, ali još nisam upoznat da li je neko ko ima pristup ovoj e-pošti pokušao da napravi nalog, ali ja sam 100% prvi put sam igrao na njihovoj veb stranici i takođe prvi put da sam uradio svoj KIC .
Nakon što su tražili još neke dokaze, oni stalno govore da sam izbegavao zabranu, potrošio sam verovatno 400-500 dolara i imao sam dobitke od oko 4000-5000 dolara na svom računu, samo želim svoj novac nazad.
Rollbit claims that I have another account with them, but they wouldn't give me any more explanations, they just said the links are cleared so they decided to ban my account with around 4-5k in winnings, I have submitted full, KYC checks and offered to send further evidence if needed, they claim I would have another account but this is my first account on their website, as mentioned to them as well, the email account used is a shared email account, as I have some business partners, that we run some TikTok pages, but I am not aware yet if anybody who has access to this email tried to have created an account but I am 100% is the first time I played on their website and also the first time I did my KYC.
After asking for some more proof they keep saying that I was evading a ban, I spent probably $400-500 and I had winnings of around $4000-$5000 in my account I just want my money back.
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