Igraču iz Njemačke sredstva su nestala s računa. Nakon uključivanja pravnika u rješavanje problema, igrač je na kraju dobio dobitak.
The player from Germany had his funds vanished from the account. After involving a lawyer in solving the issue the player eventually received his winnings.
Igraču iz Njemačke sredstva su nestala s računa. Nakon uključivanja pravnika u rješavanje problema, igrač je na kraju dobio dobitak.
Kao novi kupac odabran sam. Oklada se prijavila. Nažalost, brojne negativne kritike pročitao sam tek nakon toga 🙁🙁
Položio sam 300 i 150 eura, mislim. Nisam uzeo bonus jer znam koliko ga je teško implementirati. Već dugo igram vrlo visoko na mreži. Tako sam tamo došao do oko 20.000 eura. Isplatio sam 10.000 eura, to je bio blagoslov jer sam bio jako sretan zbog toga i nisam morao podići kredit s dobiti da bih obavio kupovinu. Isplata je bila na računu igrača 2 dana, a onda je stigao e-mail da se moram potvrditi, znam cijelu stvar. Dakle, imam ličnu kartu. Bankovna kartica. Prednja leđa i potvrda adrese iz policije ono što sam poslao prebrzom vožnjom. Zatim sam u roku od nekoliko minuta dobio potvrdu da bankovna kartica nije dovoljna da osigura da je to moj račun. Oki je zatim poslao izvod iz banke. Dobio sam još jedan e-mail nedovoljno. Zatim sam ga nakon zahtjeva u banci potpisao pečatom i datumom. Sada više ne čujem e-poštu iz kasina. 😕😕 Zaista sam ljuta i više ne znam kako da mi pomognem. Nikad nisam bio tamo registriran, nemam 2 računa, ništa. Imao sam samo malo sreće sa okretajima od 20 i 50 eura.
Nazvao sam advokata. Rekao mi je da je kazino u caucouu, a ne na regresiranoj Malti. Pogotovo jer njemački pravnici rade na slučajevima kako bi vratili novac izgubljenom na lažnim web lokacijama. Ali dobici koji se ne isplate su teški, rečeno mi je 😕
Bio bih vrlo sretan da primim pomoć i nagradim je ako bude uspješna.
Lijep pozdrav
As a new customer, I am at select. Bet registered. Unfortunately, I only read the many negative reviews afterwards 🙁 🙁
I deposited 300 and 150 euros, I think. I didn't take a bonus because I know how difficult it is to implement it. I've been playing very high online for a long time. So I came to around 20,000 euros there. I paid out 10,000 euros, it was a blessing because I was very happy about it and didn't have to take out a loan with the profit to make a purchase. The payout was on the player's account for 2 days, then the email came I should vedify myself, I know the whole thing. So I have ID. Bank card. Front back and address confirmation from the police what I had sent by driving too fast. Then within a few minutes I received the confirmation that the bank card was not sufficient to ensure that it was my account. Oki then sent a bank statement. I received another email not enough. Then after a request at the bank I had it signed with stamp and date. Now I don't hear any more from the casino emails. 😕 😕 I'm very angry and don't know how to help me anymore. I was never registered there, I have no 2 account nothing. I was just a little lucky with 20 and 50 euro spins.
I called a lawyer. He told me the casino is in caucou, not regrestrated Malta. Especially since German lawyers work on cases to get money back what has been lost on fraudulent sites. But winnings that are not paid out are difficult, I was told 😕
I would be very happy to receive help and reward it if it is successful.
Nice greetings
Ich habe als Neukunde mich bei select. Bet angemeldet. Leider habe ich die vielen negative Bewertungen erst danach gelesen 🙁🙁
Eingezahlt habe ich 300 und 150 Euro glaube ich. Ich habe kein Bonus genommen weil ich weiss wie schwer es oftmals ist diesen umzusetzen. Ich spiele schon länger online auch sehr hoch. So kam ich dort auf ca. 20 000 Euro. Ausgezahlt habe ich 10 000 Euro es war wie ein Segen da ich mich sehr drüber gefreut habe und mit dem Gewinn kein Kredit aufnehmen müsste um eine Anschaffung zu machen. Die Auszahlung stand 2 Tage auf dem spielerkonto dann kam die Mail ich solle mich vedifizieren das ganze ist mir ja bekannt. Also hab ich Personalausweis. Bankkarte. Vorder Rückseite und Adress Bestätigung der Polizei was ich hatte durch zu schnell fahren hin geschickt. Dann kam innerhalb weniger Minuten die Rückmeldung das die bankkarte nicht ausreicht um sicherzustellen das es mein Konto ist. Oki habe dann noch einen Kontoauszug geschickt. Kam wieder ne Mail reicht nicht aus. Habe dann bei der Bank nach einem Auszug Gebeten diesen mit unterschreiben gelassen inkl Stempel und Datum. Nun Höre ich nichts mehr vom casino Emails Rückmeldung kommt nichts mehr. 😕😕 Bin mega sauer und weiss mir grad nicht mehr zu helfen. Ich war dort auch nie angemeldet hab kein 2 Account nichts. Ich hab einfach mit 20 und 50 Euro spins ein wenig Glück gehabt.
Ein Anwalt habe ich angerufen. Der sagte mir gleich das casino ist in caucou regrestriert nicht Malta. Zumal deutsche Rechtsanwälte Fälle bearbeiten um Geld was verloren ist zurück zu holen was verloren ging auf Betrüger Seiten. Aber Gewinn die nicht ausgezahlt werden ist schwierig wurde mir mitgeteilt 😕
Ich würde mich über Hilfe sehr freuen und dieses auch entlohnen bei Erfolg.
Nette Grüße
Dodatni komentari igrača:
"Dodatak. Nakon osvajanja 22.000 eura bez bonusa. Isplatio sam 10.000 eura. Novac je danima bio u obradi. Tada sam trebao ovjeriti račun. Stalno sam dobivao e-poštu s novim zahtjevima dok napokon nisu imali puno dokumenata. Tada je iznenada na stranici došlo do pogreške pa bi trebalo potrajati duže da se obradi. Tada je iznenada iznos od 10.000 omamljen i navodno sam stavio 10.000 eura na 3 oklade. I izgubio .. Novac je otišao, gotov sam. nije otkazao ništa i nije dao nikakve čudne nogometne oklade. "
"Izmjena je u mojoj žalbi nakon što je kasino danima čekao da dovrši provjeru, sada dolazi prasak. Novac je zapanjen nakon navodnog problema sa odgodom bočne strane. Sada novca više nema, rečeno mi je da bih zapanjio i položili fudbalsku opkladu za 10.000 eura. Ono što nemam. "
"Jučer se nešto dogodilo. Otplatu sam otkazao, ali ne ja. Novac je stavljen na 3 sportske opklade tijekom moje oflajn faze i izgubljen je. Kazino vara korisnike. Na Internetu ima mnogo slučajeva s ovim principom."
Additional comments from the player:
"Addendum. After winning 22,000 euros without a bonus. I paid out 10,000 euros. The money was in processing for days. Then I was supposed to verify the account. I kept getting emails with new requests until they finally had a lot of documents. Then suddenly there was an error on the page so it should take longer to process. Then suddenly the amount of 10,000 was stunned and I allegedly placed 10,000 euros on 3 bets. And lost .. The money is gone, I'm finished. I didn't cancel anything and didn't place any weird football bets."
"There is a change in my complaint after the casino has waited days to complete the vedification, now the bang comes. The money was stunned after an alleged problem with the side delayed. Now the money is gone I was told I would have stunned and placed a soccer bet for 10,000 euros. What I don't have."
"Something happened yesterday. My payout was canceled but not by me. The money was placed on 3 sports bets during my offline phase and was lost. The casino cheats users. There are many cases on the Internet with this principle"
Dragi Matze,
Hvala vam što ste podnijeli žalbu. Žao mi je zbog vašeg problema. Kontaktirat ćemo kasino i zatražiti pomoć u rješavanju ovog problema, ali prije nego što to učinimo, možete li nas obavijestiti ako je vaš račun i dalje dostupan? Ako je odgovor da, molimo vas da proslijedite svoje igre i blagajne na petronela.k@casino.guru .
Na kraju, možete li potvrditi da nikome niste omogućili pristup svom računu?
Nadam se da ćemo vam moći pomoći da što prije riješite ovaj slučaj.
Srdačan pozdrav,
Petronela
Dear Matze,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their assistance in resolving this issue, but, before we do so, could you please advise if your account is still accessible? If yes, please forward your game and cashier histories to petronela.k@casino.guru.
Lastly, could you please confirm that you haven’t provided access to your account to anybody else?
I hope, we will be able to help you resolving this case as soon as possible.
Best regards,
Petronela
Hvala na prijemu. 1000% niko nije imao pristup mom računu. Logirao sam se nekoliko puta da vidim da li. Etrag je isplaćen nakon više od 60 sati. A onda je utvrđeno da je iznos otkazan i stavljen u 3 x sportske opklade. Uopće nisam igrač kazina. Ali na mom korisničkom računu možete vidjeti da je stavljeno 2x 3000 eura i 4000 eura. Prema izvještajima, casi o je poznat po nečemu što se dogodilo mnogim drugim igračima na potpuno isti način. Poslat ću vam slike putem e-maila.
Thanks for the admission. 1000% nobody had access to my account I logged in several times to see if the. Etrag was paid out after more than 60 hours. And then found the amount was canceled and placed in 3 x sports bets. I am not a casino player at all. But in my customer account you can see that 2x 3000 euros bet and a 4000 euros bet was placed. According to reports, the casi o is known for something that has happened to many other players in exactly the same way. I will send you pictures via email.
Danke für die Aufnahme. 1000 % hatte niemand Zugriff auf mein Konto ich habe mich mehrfach angemeldet um zu sehen ob der. Etrag nach mehr wie 60 Stunden entlich ausgezahlt wurde. Und habe dann festgestellt der Betrag wurde storniert und in 3 x sportwetten ei gesetzt. Ich kenn mich mit wetten überhaupt nicht aus bin ein casino Spieler. Aber in meinem Kunden Konto ist zu sehen das 2x 3000 Euro wetten und eine 4000 Euro wette gesetzt wurde. Das casi o ist nach Berichten Erfahrungen für sowas bekannt das ist schon vielen anderen Spieler passiert genau mit dieser selben Weise. Ich sende Ihnen via Email Bilder zu.
Puno vam hvala, Matze, što ste pružili sve potrebne informacije. Sada ću vašu žalbu prenijeti na kolegu Petera koji će vam biti na pomoći. Želim vam puno sreće i nadam se da ćete u bliskoj budućnosti vidjeti kako se vaš problem rješava na vaše zadovoljstvo.
Thank you very much, Matze, for providing all the necessary information. I will now transfer your complaint to my colleague Peter who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.
Dobar dan Mathias,
Pogledao sam vaš slučaj i e-mailove i razumio vašu situaciju. Moram vas upozoriti, ovo je već treći slučaj zaredom kada se dogodilo potpuno isto. Pokušat ću kontaktirati kasino, ali ne mogu garantirati pozitivan rezultat.
Hello Mathias,
I looked at your case and emails and understand your situation. I have to warn you, this is already the third case in a row where the exact same thing happened. I will try and contact the casino, but I can't guarantee a positive result.
Takođe sam se konsultovao sa pravnikom u ovoj oblasti u ovom LA d. Hvala na pomoći. Znam da postoji nekoliko takvih slučajeva. Učinit ću sve da kazino prebacim van mreže.
I've also consulted a lawyer in this area in this LA d. Thanks for your help. I know that there are several such cases. I will do everything I can to take the casino offline.
Ich hab bereits auch ein Anwalt auf diesem bereich in diesem LA d konsultiert. Danke für ihre Hilfe. Das weiss ich das mehrere solcher Fälle dabei sind. Ich werde alles dafür tun das casino vom Netz zu nehmen.
Trenutni status :
Dobio sam kontakt osobu u Curacauu preko advokatske kancelarije u Holandiji. Nažalost, ispostavilo se da je i ovaj kontakt pravna firma. Njegova lokalna advokatska kancelarija me zastupala. Razlog je supruga menadžera operatora ovog kazina. Ali dobio sam e-adresu od generalnog direktora i stupio u kontakt s njim. Želi istražiti slučaj. U međuvremenu sam dobio odgovor od kasino tima u kojem je jasno rečeno da sam otkazao ovu posljednju isplatu svojom IP adresom i kladio se na fudbal. Odvjetničko društvo u kojem supruga radi također je obavijestilo drugog advokata da ću se vjerojatno javiti. Kontakt mi do sada nije odgovorio. Ostaje uzbudljivo
Current status :
I got a contact person in curacau through a law firm in the Netherlands. Unfortunately, this contact also turned out to be a law firm. His local law firm represented me. Reason it is the wife of the manager of the operator of this casino. But I received the email address from the managing director and put myself in touch with him. He wants to look into the case. In the meantime I have received a response from the casino team in which it was clearly stated that I canceled this last payout with my IP address and placed a bet on football. The law firm in which the wife works has also informed another lawyer that I would probably get in touch. The contact had not responded to me so far. It remains exciting
Momentaner stand :
Ich habe über eine Anwaltskanzlei in den Niederlanden eine Kontakt Person in curacau bekommen. Leider hat sich dieser Kontakt ebenfalls als Anwaltskanzlei herausgestellt. Dessen Kanzlei vor Ort konnte mich mich vertraten Begründung es ist die Ehefrau des Geschäftsführer des Betreibers von diesem casino. Habe aber dadurch die Adresse Email von dme Geschäftsführer erhalten und mich mit diesem in verbindung gesetzt. Er möchte den Fall prüfen. Zwischenzeitlich habe ich vom Team des casinos eine Rückmeldung erhalten in der klar formuliert wurde ich habe mit meiner IP Adresse diese letzte Auszahlung storniert und auf Fussball wetten gesetzt. Ebenfalls hat die Kanzlei in der die Ehefrau arbeitet schon einen anderen Anwalt informiert das ich mich wahrscheinlich melden würde. Der Kontakt hatte mir bisher nicht geantwortet daraufhin. Es bleibt spannend
Željeli bismo zamoliti kazino SELECT.bet da odgovori na ovu žalbu. Produljujemo tajmer za 7 dana. Ako kasino ne reagira u zadanom roku, prigovor će postati 'neriješen' što može negativno utjecati na njegovu ocjenu.
We would like to ask the SELECT.bet Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, the complaint will become ‘unresolved’ which may negatively affect its rating.
Zdravo Matijase,
Bojim se da kazino neće odgovoriti. Nažalost, ne može se mnogo učiniti bez suradnje s njihove strane. Žalbu ću označiti kao nerešenu u našem sistemu. Ako kasino odluči reagirati, mi ćemo ponovo otvoriti žalbu i bit ćete obaviješteni e-poštom. Obavijestite me ako vaš advokat ima bilo kakvog uspjeha u ovom pitanju ovdje: peter.m@casino.guru. Volio bih da mogu biti od veće pomoći.
Srdačan pozdrav,
Peter
Hi Matthias,
I'm afraid that the casino will not reply. Unfortunately, there is not much that can be done without cooperation from their side. I will mark the complaint "unresolved" in our system. If the casino decides to react, we will reopen the complaint and you will be notified by email. Please let me know if your lawyer has any success in this matter here: peter.m@casino.guru. I wish I could be of more help.
Best regards,
Peter
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.