Dobio sam 1 uspešno povlačenje sa ovog sajta za 410 dolara. bila su potrebna 3 otkazana (na kraju sajtova) zahteva i 36-satni KIC pregled, ali su nakon otprilike 45 sati platili 410 dolara preko LTC-a. Nisam igrao na sajtu oko mesec i po dana zbog frustracije zbog povlačenja droge
dana 28.6.24. napravio sam $50 LTC depozit sa 50% bonus kodom bez pravila. u narednih 30 minuta napravio sam nekoliko dobrih okretaja i imao 600$. Zatim sam otvorio novi slot, 3. okretanje sam pogodio top pailibe na njemu za dobitak od 2000 dolara.
Ubrzo sam podneo zahtev za povlačenje za 2100 dolara.
posle 12 sati proverio sam status uz podršku uživo, gospođo Hana. izjavila je da će to biti dodatna 24 sata pošto je moje povlačenje izabrano za potpunu verifikaciju i pregled. Nisam bio srećan, daj joj to do znanja. ali čekao. U jednom trenutku sam je zamolio da razgovara sa menadžerom i ona mi je rekla da pošaljem podršku e-poštom i da će me menadžer uskoro kontaktirati. nakon 7 sati bez odgovora menadžmenta, ponovo sam se povezao sa Hanom putem podrške uživo. uverila me je da je upravo ponovo označila moj imejl za pregled menadžera i da ću za 60-90 minuta dobiti od njih imejl
sat kasnije, podrška uživo je iznenada prešla sa podrške na podršku za botove koji su više puta rekli da ćaskanje uživo nije dostupno i za hitne probleme pošaljite podršku putem e-pošte za a. brz odziv. Podrška uživo je trenutno nedostupna već 26,5 sati.
Konačno sam dobio odgovor od menadžera 17 sati nakon moje prve e-pošte. u odgovoru je bilo višestrukih grešaka u pisanju, od kojih je jedna bila da je lenjivac napisao kao najlenjiji. on je izjavio da se povlačim.pregleda i biće još 12 sati. moja druga 2.e-poruka poslata podršci gde su potpuno ignorisana. pa sam čekao još 12 sati. (bili su 42 sata od pokretanja zahteva dok pišem ovu žalbu)
poslednji odgovor na e-poštu je bio pre 10 sati podrška koja je rekla da ću dobiti e-poruku u vezi sa povlačenjem „uskoro"
Nisam dobio e-poštu, a pristup podršci uživo još uvek nije dostupan. moj 2100 se zaglavio i postaje skoro nemoguće čak i požaliti se bilo kom nadležnom.
kloni se, trčaću najbrže što mogu kada to ikada odobre
i have gotten 1 successful withdrawal from this site for $410. it took 3 canceled (on the sites end) requests and a 36 hour KYC review but after about 45 hours they paid the $410 via LTC. I didn't play at the site for about a month and a half due to the frustration with the drug out withdrawal
on 6/28/24 I made a $50 LTC deposit with a 50% no rules bonus code. over the next 30 minutes I hit a few good spins and had $600ish. I then opened a new slot, 3rd spin I hit top paylibe on it for a spin win of $2000.
I made a request for withdrawal for $2100 shortly after.
after 12 hours I checked on the status with live support, Ms hannah. she stated it would be an additional 24 hours as my withdrawal was chosen for a full verification and review. I wasn't happy, let her know as much. but waited. I asked her at one point to speak to a manager and she told me to email support and a manager would contact me soon. after 7 hours no response from management I connected with Hannah via live support again. she assured me that she just flagged my email again for manager review and that in 60-90 minutes I'd receive an email from them
an hour later, live support suddenly went from support to a a bot support that stated repeatedly live chat was not available and for urgent issues please email support for a. fast response. live support has been unavailable at this point for 26.5 hours straight.
I finally received a reply from a manager 17 hours after my first email. the reply had multiple misspellings, one of which was him spelling slotheist as slothest. he stated my withdrawal.was being reviewed and it would be another 12 hours. my other 2.emails sent to support where completely ignored. so I waited another 12 hours. (were at 42 hours since initiap request as I write this complaint)
the last email reply was 10 hours ago support saying I would receive an email regarding withdrawal "soon"
I've received no email, and live support access is still unavailable. my 2100 is stuck and it's becoming nearly impossible to even complain to any in charge.
stay away, I'll be running as fast as I can wh€n/if they ever approve it
Automatski prevedeno:
