Zdravo Veronika,
Hvala vam što ste ispitali stvar.
da, dokumenti za dokaz adrese i izvora sredstava su odbijeni.
Za dokaz adrese: Dao sam im račun za struju za poslednja 3 meseca zajedno sa dokazom o uplati (plaćanje vrši neko drugi, ali račun je na moje ime sa istom adresom)
Za izvor sredstava: Dao sam im izvod iz banke za poslednja 3 meseca, tražili su od mene da dostavim bankovni izvod zajedno sa listom o plati. Ali ja ne radim negde posao, domaćica sam i moj izvor prihoda je berza i moja ušteđevina.
Nekoliko puta su odbijali oba nivoa i ne objašnjavajući pravi razlog.
Obavestite ih da barem odmrznu moj nalog pošto je nivo 2 verifikovan.
hvala ti,
Hi Veronika,
Thank you for looking into the matter.
yes, the documents for proof of address and source of fund has been rejected.
For proof of address: I had provided them the last 3 months electricity bill along with the proof of payment (payment is done by someone else but the bill is in my name with same address)
For source of funds: I had provided them the last 3 months of bank statement, they has asked me provide the bank statement along with salary slip. But I don’t do job somewhere, I’m a housewife and my source of income is from stock market and my savings.
They had reject both the level several times and by not explaining the proper reason.
Please let them know atleast to unfreeze my account as level 2 has been verified.
Thank you,
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