Zdravo
Pitao sam svoju devojku i ona je napravila nalog i koristila moj bankovni račun za igranje onlajn.
Rekao sam to kazinu i zatražio od njih da otkažu račun koji je otvorila moja devojka. Sada je prošlo više od 27 sati od kada sam zatražio povlačenje, ali svaki put kada pitam agente oni kažu
da čekam.
Nisam koristio nikakav maskirani IP softver i takođe nisam koristio nikakav bonus novac ili okretanje.
kazino nije tražio nikakve kic dokumente, ali imam ih spremne sa sobom.
Takođe imam priznanice za ćaskanje od agenta za brigu o kupcima u kojima su pomenuli da ova duplirana verifikacija računa neće uticati na moje povlačenje, ali danas su navedena sredstva na čekanju.
imam sve dokaze sa sobom.
hvala
Hi
i have asked my girlfriend and she created an account and used my bank account to play online.
i have told this to casino as well as requested them to cancel the account which was opened by my girlfriend. Now its more than 27 hours since i have requested the withdrawal but everytime i ask the agents they tell
me to wait.
i have not used any masked IP software and i also have not used any bonus money or spins.
the casino have not asked for any kyc documents but i have them ready with me.
i also have chat receipts from the customer care agent in which they mentioned this duplicate account verification will not affect my withdrawal but today the said the funds are on hold.
i have all the proofs with me.
thanks
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